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Measuring What Matters: Simplified Tools for Aligning Teams and Their Stakeholders

Posted By: step778
Date: 1 Mar 2018 11:34:07
Measuring What Matters: Simplified Tools for Aligning Teams and Their Stakeholders

Rod Napier, Rich McDaniel, "Measuring What Matters: Simplified Tools for Aligning Teams and Their Stakeholders"
2006 | pages: 405 | ISBN: 0891062114 | PDF | 2,4 mb

Following a fictional bookstore's distribution center through the process, the book offers a rare combination of solid theory and dozens of field-tested diagnostic tools, care study dialogue and reproducible exercises and worksheets to measure the collaborative give and take, the exchange value between work teams and the core stakeholders: customers, employers and owners.

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