Susan Shapiro, Daniel Shapiro, Lisa Pilsitz, "Conflict and Communication: A Guide Through the Labyrinth of Conflict Management"
English | 2004 | ISBN: 0972054197 | 296 pages | PDF | 1.7 MB
English | 2004 | ISBN: 0972054197 | 296 pages | PDF | 1.7 MB
Shapiro (psychology, Harvard Medical School) offers classroom teachers a practical curriculum on conflict management that will help students understand the nature of conflict and learn skills for dealing with conflicts in their lives. A section on conflict management contains 60 hands-on activities and instructions that help students discover basic