Performance Hubs: Engaging Teams in Focused Continuous Improvement

A must-read for all managers, leaders, and change agents, Performance Hubs: Engaging Teams in Focused Continuous Improvement supplies a proven system for engagement that allows teams to use their own data, understand the need for performance improvement, and drive improvements at their own level. Highlighting common pitfalls in improvement initiatives, it provides the tools to help you avoid the disinterested cultural response to improvement efforts that is all too common in organizations suffering from initiative overload.


The book details a comprehensive solution to help all employees visualize operational performance. It explains how to cascade the right metrics across all levels of your business to trigger the appropriate use of Lean/Six Sigma tools and techniques into strategic process areas. Demonstrating how to link all continuous improvement activities to address the key issues affecting performance, the book:


Explains what a performance hub is and provides the clarity needed for full organizational deployment
Describes the four key headings under which a performance hub is configured
Follows the natural implementation sequence of events for successful deployment of Performance Hubs
Includes Top Tips in each chapter to aid in smooth implementation and to enable sustained results