Quality in the Office for IT Professionals
Juta | English | 2017 | ISBN-10: 1485124670 | 101 pages | PDF | 3.74 mb
Juta | English | 2017 | ISBN-10: 1485124670 | 101 pages | PDF | 3.74 mb
By Authors: van Antwerpen S, Erasmus AW, Boucher DE, Prinsloo D
This text should help you develop an understanding of quality management and total quality management in the context of the administrative practice. Being an administrative manager means being the leader of administrative activities in your organisation. Effective leadership in administration requires that the administrative manager provides direction in terms of developments in administrative management and creates a stable administrative environment.
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