Managing Industrial Services: From Basics to the Emergence of Smart and Remote Services
English | 2021 | ISBN: 3030727270 | 215 Pages | PDF EPUB | 14 MB
English | 2021 | ISBN: 3030727270 | 215 Pages | PDF EPUB | 14 MB
The increasing importance of industrial services and rapid digitalization towards smart and remote services pose opportunities as well as challenges to the manufacturing sector. This book provides a holistic understanding of industrial service management and guides companies into building capabilities and management practices for smart and remote services. By combining insights from research and practice, it offers a unique perspective on the core and enabling activities of manufacturing companies for growth in the service business.