Envisioning the Survey Interview of the Future

Praise forEnvisioning the Survey Interview of the Future "This book is an excellent introduction to some brave new technologies . . . and their possible impacts on the way surveys might be conducted. Anyone interested in the future of survey methodology should read this book." -Norman M. Bradburn, PhD, National Opinion Research Center, University of Chicago "Envisioning the Survey Interview of the Future gathers some of the brightest minds in alternative methods of gathering self-report data, with an eye toward the future self-report sample survey. Conrad and Schober, by assembling a group of talented survey researchers and creative inventors of new software-based tools to gather information from human subjects, have created a volume of importance to all interested in imagining future ways of interviewing." -Robert M. Groves, PhD, Survey Research Center, University of Michigan This collaboration provides extensive insight into the impact of communication technology on survey research As previously unimaginable communication technologies rapidly become commonplace, survey researchers are presented with both opportunities and obstacles when collecting and interpreting data based on human response. Envisioning the Survey Interview of the Future explores the increasing influence of emerging technologies on the data collection process and, in particular, self-report data collection in interviews, providing the key principles for using these new modes of communication. With contributions written by leading researchers in the fields of survey methodology and communication technology, this compilation integrates the use of modern technological developments with established social science theory. The book familiarizes readers with these new modes of communication by discussing the challenges to accuracy, legitimacy, and confidentiality that researchers must anticipate while collecting data, and it also provides tools for adopting new technologies in order to obtain high-quality results with minimal error or bias. Envisioning the Survey Interview of the Future addresses questions that researchers in survey methodology and communication technology must consider, such as: How and when should new communication technology be adopted in the interview process? What are the principles that extend beyond particular technologies? Why do respondents answer questions from a computer differently than questions from a human interviewer? How can systems adapt to respondents' thinking and feeling? What new ethical concerns about privacy and confidentiality are raised from using new communication technologies? With its multidisciplinary approach, extensive discussion of existing and future technologies, and practical guidelines for adopting new technology, Envisioning the Survey Interview of the Future is an essential resource for survey methodologists, questionnaire designers, and communication technologists in any field that conducts survey research. It also serves as an excellent supplement for courses in research methods at the upper-undergraduate or graduate level.Content: Chapter 1 Survey Interviews and New Communication Technologies (pages 1–30): Michael F. Schober and Frederick G. ConradChapter 2 The Contemporary Standardized Survey Interview for Social Research (pages 31–57): Nora Cate Schaeffer and Douglas W. MaynardChapter 3 Technology and the Survey Interview/Questionnaire (pages 58–76): Mick P. CouperChapter 4 Mobile Web Surveys: A Preliminary Discussion of Methodological Implications (pages 77–94): Marek FuchsChapter 5 Video?Mediated Interactions and Surveys (pages 95–118): Anne H. AndersonChapter 6 The Speech IVR as a Survey Interviewing Methodology (pages 119–136): Jonathan BloomChapter 7 Automating the Survey Interview with Dynamic Multimodal Interfaces (pages 137–160): Michael JohnstonChapter 8 Is it Self?Administration if the Computer Gives You Encouraging Looks? (pages 161–178): Justine Cassell and Peter MillerChapter 9 Disclosure and Deception in Tomorrow's Survey Interview: The Role of Information Technology (pages 179–194): Jeffrey T. HancockChapter 10 Toward Socially Intelligent Interviewing Systems (pages 195–214): Natalie K. Person, Sidney D'Mello and Andrew OlneyChapter 11 Culture, Computer?Mediated Communication, and Survey Interviewing (pages 215–239): Susan R. Fussell, Qiping Zhang, Frederick G. Conrad, Michael F. Schober and Leslie D. SetlockChapter 12 Protecting Subject Data Privacy in Internet?Based HIV/STI Prevention Survey Research (pages 240–253): Joseph A. Konstan, B. R. Simon Rosser, Keith J. Horvath, Laura Gurak and Weston EdwardsChapter 13 Surveys and Surveillance (pages 254–266): Gary T. MarxChapter 14 Survey Interviews with New Communication Technologies: Synthesis and Future Opportunities (pages 267–284): Arthur C. Graesser, Moongee Jeon and Bethany McDaniel