Margaret McConnon, Shannon McConnon, "Managing Conflict in the Workplace: How to Develop Trust and Understanding and Manage Disagreements, 4th Edition"
English | 2011 | ASIN: B00C1CT9G6 | 144 pages | EPUB | 1.13 MB
English | 2011 | ASIN: B00C1CT9G6 | 144 pages | EPUB | 1.13 MB
This book gives an understanding of the origins and nature of conflict, and enables the reader to find solutions through open communication and mutual trust and respect. It offers a simple structure which will allow all parties to reach the magic of win-win.