E-Service Intelligence: Methodologies, Technologies and Applications by Jie Lu
English | 26 Oct. 2006 | ISBN: 3540370153 | 711 Pages | PDF | 22 MB
English | 26 Oct. 2006 | ISBN: 3540370153 | 711 Pages | PDF | 22 MB
Business organizations and governments are nowadays developing and providing internet based electronic services (e-services) featuring various intelligent functions. This book offers a thorough introduction and systematic overview of the new field e-service intelligence. It covers the state-of-the-art of e-service intelligence including both theorems and applications, and a broad range of topics are discussed.