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E-Service Intelligence {Repost}

Posted By: Free butterfly
E-Service Intelligence {Repost}

E-Service Intelligence: Methodologies, Technologies and Applications by Jie Lu
English | 26 Oct. 2006 | ISBN: 3540370153 | 711 Pages | PDF | 22 MB

Business organizations and governments are nowadays developing and providing internet based electronic services (e-services) featuring various intelligent functions. This book offers a thorough introduction and systematic overview of the new field e-service intelligence. It covers the state-of-the-art of e-service intelligence including both theorems and applications, and a broad range of topics are discussed.