Communication within Teams
MP4 | Video: 720p | Duration: 1:08:59 | English | Subtitles: VTT | 557.8 MB
MP4 | Video: 720p | Duration: 1:08:59 | English | Subtitles: VTT | 557.8 MB
Communication is an integral part of strong teamwork. In this course, Kelley School of Business professor Dr. Daisy Lovelace walks managers through how to cultivate the communication practices of high-performing teams. She highlights the foundations of successful teams, and explains how to craft a team charter to establish ground rules for how you work together as a cohesive group. She also discusses essential elements of team communication—such as creating a shared vision and holding teammates accountable—and shows how to best communicate with your team in different settings.
Topics include:
- Defining roles and commitments
- Managing conflict
- Establishing and maintaining trust
- Creating a shared vision and focusing on objectives
- Providing feedback
- Structuring time for reflection
- Holding teammates accountable
- Communicating in face-to-face and virtual meetings
- Communicating across job functions and across cultures