Conflict Resolution Training

Conflict Resolution Training will help you understand the signs of serious conflict, how to manage and resolve conflict.

What you'll learn
Discover how to recognise signs of serious conflict and mitigate its sources
Understand how to deal with negative emotions and strong opinions
Know how to see the “bigger picture” and work towards the right goal
Learn how to stop conflict at the earliest point and respect people’s rights
Explore ways to mediate disruptions and help participants to feel optimistic
Gain ways to ensure that conflict resolutions are permanent and stable
Requirements
There are no formal entry requirements
Description
Avoid the pitfalls of team infighting and confrontations in the organisation by learning how to deal effectively with disputes and discord in any setting. Our Conflict Resolution Training course will help you gain important insight into what causes disagreements in the workplace and group environments. Not only that, but it will show you how to connect with opposing sides of an argument and manoeuvre events to reach the best outcome possible.Learn to recognise the signs of serious conflict, mitigate its sources and deal with negative emotions, strong opinions and differences of opinion. Discover how to see the “bigger picture”, work towards the right goal, stop disputes early and respect people’s rights. Explore ways to mediate disruptions and help participants feel optimistic about their future. This training will help you to develop strategies for effective conflict resolution.Valuable Conflict Management methods can be gained in this tutorial, including reading body language, performing interventions, and showing empathy to all parties. Instead of wasting precious time and resources trying to keep people calm and happy, you will become able to prevent conflict in the first place and use the most appropriate tactics to defuse a potentially volatile situation. By signing up now, you can learn how to become an inspirational team leader and a top-class mediator.

Overview

Section 1: Understanding Conflict and How it Begins

Lecture 1 Understanding Conflict and How it Begins

Section 2: Dealing with Emotions and Decisions During Conflict

Lecture 2 Dealing with Emotions and Decisions During Conflict

Section 3: Standing Back and Reaching Better Outcomes

Lecture 3 Standing Back and Reaching Better Outcomes

Section 4: Effective Conflict Resolution Methods

Lecture 4 Effective Conflict Resolution Methods

Section 5: What to Look for in Mediation

Lecture 5 What to Look for in Mediation

Section 6: Aftermath of a Conflict

Lecture 6 Aftermath of a Conflict

Office employee,Human Resource executives,Counselling agency,Students interested in leadership