Artificial Intelligence In Hotel Management
Published 8/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 3.59 GB | Duration: 2h 43m
Published 8/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 3.59 GB | Duration: 2h 43m
How hotels use artificial intelligence to serve guest better, Leveraging artificial intelligence to boost sales etc.
What you'll learn
How hotels can leverage artificial intelligence to boost sales
How artificial intelligence revenue management can help hoteliers ensure the price is right
Perfecting artificial intelligence customer service in the hospitality industry with data
How hotels use artificial intelligence to serve guest better
How is the hotel industry using artificial intelligence to provide an awesome user experience
How hospitality industry uses performance-enhancing artificial intelligence and data science
Future proof of your hotel marketing strategies with AI driven solutions
Multinational hotel chains and artificial intelligence
Requirements
Desire to learn more about hotel artificial intelligence
Seeking detail knowledge in hotel technology
Description
Hospitality artificial intelligence is the use of artificial intelligence and machine learning specifically within the hospitality industry. Property groups and hospitality brands are increasingly integrating hotel artificial intelligence into their operation, from guest-facing services to internal team processes. There is a very great fear that artificial intelligence will take away peoples job from them, but l might say in confidence that it rather came to enhance the work of the hotel business. While artificial intelligence in hotels might seem like a brand - new phenomenon, you are probably familiar with more applications than you might realize for example voice-activated tools like Siri and Alexa use the principles of artificial intelligence technology to function, according to a guide from mckinsey. It might interest you to know that other tools like customer service chatbots on websites, were also created using artificial intelligence. Currently there are service chatbots that use artificial intelligence in hotels to function, such as concierge recommendations to in-room deliveries.Artificial intelligence can greatly have impact on hotel operations by automating repetitive tasks such as booking and contactless check-in processes, freeing up staff to focus on providing personalized service to guests. Most hotel companies revenue have improve greatly, because artificial intelligence helps in using historical data and predicting future demand and revenue, optimizing pricing and availability to maximize revenue.
Overview
Section 1: Introduction
Lecture 1 Introduction
Lecture 2 What is artificial intelligence
Lecture 3 Examples of how to use artificial intelligence in the hospitality industry
Lecture 4 Examples of business using artificial intelligence
Lecture 5 Power up your content with generative artificial intelligence
Lecture 6 Different types of artificial intelligence in hotels
Lecture 7 What are some hospitality artificial intelligence platforms to know
Lecture 8 Multinational hotel chains and artificial intelligence
Section 2: How Can Hotel Leverage Artificial Intelligence To Boost Sales
Lecture 9 Understanding the role of artificial intelligence in hotel industry
Lecture 10 How artificial intelligence is used in the hotel industry
Lecture 11 Ways AI is re-modeling and generating income to the hotel industry
Lecture 12 What the future holds with hotels using artificial intelligence
Lecture 13 Customization
Lecture 14 Demand in specific development for profit increment
Section 3: How AI Revenue Management Can Help Hoteliers Ensure The Price Is Right
Lecture 15 Introduction
Lecture 16 Why are hoteliers still playing a game of the price is right
Lecture 17 The future of revenue management is here
Section 4: Perfecting AI Customer Service In The Hospitality Industry With Data
Lecture 18 Robot: the new friendly face greeting you
Lecture 19 Always free to lend a hand
Lecture 20 Chatbot: is that a human or robot you are talking to
Lecture 21 Customer service can save the day
Section 5: How Hotels Use Artificial Intelligence To Serve Guest Better
Lecture 22 Chatbots
Lecture 23 Personalization technology
Lecture 24 Predictive analytics
Lecture 25 Content creation and customer service
Section 6: How Hotel Use Artificial Intelligence To Provide Awesome User Experience
Lecture 26 The ideas of erecting intelligent hotels
Lecture 27 Artificial intelligence entering the hotel industry
Lecture 28 Exhaustive care with mobile apps
Lecture 29 Intelligence travel companions
Lecture 30 Know your customers
Lecture 31 Hotels leveraging artificial intelligence
Section 7: How Hospitality Industry Uses Performance- Enhancing AI And Data Science
Lecture 32 Revenue management
Lecture 33 Operational analytics
Lecture 34 Hotel energy consumption
Lecture 35 Customer experience improvement
Section 8: Future Proof Your Hotel Marketing Strategies With AI driven solutions
Lecture 36 Predictive analysis
Lecture 37 Personalization
Lecture 38 Chatbots
Employees, customers, hoteliers, travelers, hotel associations, travel agencies, consultant, managers, CEO, directors, students, business people, everybody etc.