Introduction To Operations Management

course provides a broad introduction to operations management and tools and techniques that support the design

What you'll learn

Describe the fundamentals of operations management

Understand the importance of production and operations strategy and product and service design decisions and their impact

Apply quantitative and qualitative analysis techniques to improve understanding of operations

Identify and employ appropriate operations and project management tools

Requirements

Lots of experience in the business

Description

The course provides a broad introduction to operations management and the associated tools and techniques that support the design, planning, and improvement of systems or processes. Learn to analyze and improve business processes in services or in manufacturing by learning how to increase productivity, efficiency and quality. Key concepts include process and location analysis, strategy, capacity, LEAN manufacturing and more.After completing this course, you will be able to:Describe the fundamentals of operations management.Understand the importance of production and operations strategy and product and service design decisions and their impact.Apply quantitative and qualitative analysis techniques to improve understanding of operations.Identify and employ appropriate operations and project management tools.Understand and develop performance metrics for the improvement of operations.Independently and as part of a group, effectively communicate the results of the operations analysis.Course Content:DefinitionProduction System Job-Shop & Batch productionProduction System Mass & Continuous productionThe Functional & Process Organization ViewsThe 4V's of Operations ManagementThe Transformation ModelThe Five Performance ObjectivesProcess Design & LayoutProcess Mapping StepsProcess Mapping Why use a process mapLayouts Objectives & TypePrinciples of Plant LayoutLayouts Construction and Evaluationleast cost method transportationSingle Facility LocationMulti Plant LocationOperations Strategy ElementsOperations strategy typesCompetitiveness AssessmentDefinition Of ProductivityTotal Productivity CalculationTotal Productivity Calculation 2Service Industries ProductivityOperational Quality Controlcapacity planningInventory Management IntroductionInventory Management AdvantagesMaterials ManagementLEAN Production Systems IntroductionCutting Waste in LEAN Production SystemsLEAN Production Systems Principles & Benefitssix sigma

Overview

Section 1: Understanding Operations Management and Strategy

Lecture 1 Definitions

Lecture 2 Production System Job-Shop & Batch production

Lecture 3 Production System Mass & Continuous production

Lecture 4 The Functional & Process Organization Views

Lecture 5 The 4V's of Operations Management

Lecture 6 The Transformation Model

Lecture 7 The Five Performance Objectives

Section 2: Process Selection and Facility Layout

Lecture 8 Process Design & Layout

Lecture 9 Process Mapping Steps

Lecture 10 Process Mapping Why use a process map

Lecture 11 Layouts Objectives & Type

Lecture 12 Principles of Plant Layout

Lecture 13 Layouts Construction and Evaluation

Section 3: Location Planning and Analysis

Lecture 14 least cost method transportation

Lecture 15 Single Facility Location

Lecture 16 Multi Plant Location

Section 4: Competitiveness, Strategy, Productivity & Quality

Lecture 17 Operations Strategy Elements

Lecture 18 Operations strategy types

Lecture 19 Competitiveness Assessment

Lecture 20 Definition Of Productivity

Lecture 21 Total Productivity Calculation

Lecture 22 Total Productivity Calculation 2

Lecture 23 Service Industries Productivity

Lecture 24 Operational Quality Control

Section 5: Capacity Planning, Inventory & Materials Management

Lecture 25 Capacity planning

Lecture 26 Inventory Management Introduction

Lecture 27 Inventory Management Advantages

Lecture 28 Materials Management

Section 6: LEAN Production Systems & Six Sigma

Lecture 29 LEAN Production Systems Introduction

Lecture 30 Cutting Waste in LEAN Production Systems

Lecture 31 LEAN Production Systems Principles & Benefits

Lecture 32 Six sigma

Operations managers,supply chain managers,Consultants and managers focused on improving service quality and productivity