Leadership Skills: Business Decision-Making, Problem-Solving

Learn a Powerful Way to Solve Problems, Find Win-Win Conflict Outcomes and Make Optimal Decisions in Business and Life

What you'll learn

Be able to use a powerful way to make decisions, solve problems and resolve conflicts.

Know how to enable groups to more easily and effectively work together to make decisions. and solve problems

Quickly know if problems and decisions cannot be successfully handled and know what to do next.

Resolve most conflicts so they are win-win.

Know how to quickly help when others are having difficulty with decisions or problems.

Requirements

No prior experience is necessary. This is a novel approach to decsion-making and problem-solving.

Anyone, at any level and degree of experience, can learn and use this model.

Description

The human brain doesn't play well with others. Learn to overcome its weaknesses and take advantage of its strengths.This course: Leadership Skills: Business Decision-Making, Problem-SolvingAfter taking this course:You will be able to solve problems, make better decisions and resolve conflicts using all or some of the five-step Harnessing the Speed of Thought (HST) model.This neuroscience-based course (no science background needed) will enable you to:Know how your and everyone’s brain makes critical errors and how to avoid themHarness the speed of your thoughts and those of othersEnable groups to work together and combine their brain powerUse the model in almost every aspect of business & daily life.Decisions will be logical and correct. Problems will become opportunities. Conflicts will become win-win. You will learn to overcome your brain’s natural tendency to race to the easiest (not best) solution. Harnessing the Speed of Thought focuses collective brain power to enable groups to work together better than ever before.Ensure people focus on the same thing at the right time in the right way. Assemble solutions rather than debate them. Taking this course will enable you to effectively solve complex problems, make optimal decisions and resolve seemingly impossible conflicts.One of my clients saved his company two million dollars a year at the cost of $1 (he paid for my coffee at Starbucks). Step into a thousand situations and know exactly what to do. You will increase happiness, contentment, productivity and success for you and those around you.What makes this course different? Trained in human behavior, I help business leaders and employees interact with each other and with customers in the most productive ways. This course combines a concept from neuroscience (Type-2 Thinking) with one from psychology (Parallel Thinking). People work together to assemble a solution rather than debating different points of view.I created HST soon after completing my doctoral dissertation in 1973. The model was first used with doctors to help patients better understand and follow their treatment plans. It has evolved over the years to become a universal decision-making and problem-solving tool. It is a tool you should have in your arsenal and is available online only in my courses.Rock Solid Business Soft SkillsMy set of LEADERSHIP SKILLS courses is ideal if you want to significantly improve your soft skills as a leader, manager or employee. Each course presents a specific topic; you’ll dive deeply into the content and emerge with newly acquired ideas and rock-solid soft skills. Many of the ideas and skills are unique to this set of courses.Business is a balancing act of controlling and enabling others. As a leader/manager, you must be in charge, but also encourage the best from every worker. As you know, this isn’t easy. Make a mistake or two and everyone suffers. Rock solid skills have clear steps, easily followed and measured. And if you aspire to leadership, these skills will propel you upward.My courses follow that old saying, "if you give a man a fish, you feed him for a day, if you teach him to fish, you feed him for a lifetime." I teach both skills and concepts. If you want both training and an education, this is the place, tools and ideas. Each course provides ideas to explore and skills to try out. You choose the topic and in about three hours or less, you’ll acquire rock solid soft skills enabling you to support and inspire your employees. Double asterisks (**) around a section or lecture denotes core material.This series of Leadership Skills courses is ideal for these topics: Entrepreneurship, Communication Skills, Management Skills, Business Fundamentals, Leadership Skills, Manager Training, Conflict Management, and Influence.

Overview

Section 1: Please Begin Here to Learn About Dr. Bob

Lecture 1 Your Dr. Bob Advantage

Lecture 2 Dr. Bob's Approach to Teaching

Lecture 3 The Leadership Skills Series

Section 2: The Problem

Lecture 4 Welcome/Two Problems and One Solution

Lecture 5 Why This Course?

Lecture 6 The Family Vacation Decision (What Could Go Wrong?)

Lecture 7 Why a Model?

Lecture 8 Oh So Fast

Lecture 9 Your Brain

Lecture 10 The Gas Can Syndrome (a Tragedy)

Lecture 11 Field Trip (Not to be Missed)

Lecture 12 People Are Different. Does That Matter?

Lecture 13 A Helpful Interruption

Lecture 14 A Helpful Quiz

Section 3: Harnessing the Speed of Thought (HST)

Lecture 15 Introduction to HST Decision Making and Problem Solving

Lecture 16 The Family Vacation and HST

Lecture 17 The Family Vacation SAVED!

Lecture 18 HST Explained

Lecture 19 The ISSUE

Lecture 20 The GOAL

Lecture 21 HURDLES and CONCERNS

Lecture 22 List POSSIBLE SOLUTIONS

Lecture 23 Choose BEST SOLUTION

Lecture 24 What About Insights, Intuition, Inspiration?

Lecture 25 Learning Activity

Section 4: HST for Business Examples

Lecture 26 Introduction to Examples

Lecture 27 A Business Problem, Losing Millions

Lecture 28 A Business Conflict, Layoffs Ahead

Lecture 29 Harnessing Collective Genius

Section 5: Pay Special Attention To…

Lecture 30 Decision Making

Lecture 31 Problem Solving

Lecture 32 Conflict Resolving

Section 6: A Deeper Dive into HST

Lecture 33 Introduction to the Deep Dive

Lecture 34 The Principles of HST

Lecture 35 Step 1 Identify the Issue

Lecture 36 Step 2 Define the Goal

Lecture 37 Step 3 List Hurdles and Concerns

Lecture 38 Step 4 List Possible Solutions

Lecture 39 Step 5 Choose the Best Solution

Lecture 40 The Ultimate Outcomes for Using HST

Section 7: Using HST at Home

Lecture 41 Introduction to Using HST at Home

Lecture 42 Father Son Conflict

Lecture 43 Family Concerns

Section 8: HST: Extra Tools, Techniques and Ideas

Lecture 44 Introduction

Lecture 45 How to Introduce HST

Lecture 46 The Five Whys to Find the Root Cause

Lecture 47 Influence Without Power

Section 9: Other Decision Making and Problem Solving Models

Lecture 48 Introduction to Other Models

Lecture 49 FEMA

Lecture 50 American Society for Quality

Lecture 51 DMAIC

Lecture 52 The Six-Step Model and Discussion

Section 10: Next Steps

Lecture 53 Introduction and Bob's Big Mistake

Lecture 54 The Weaknesses of HST

Lecture 55 The Power of HST

Lecture 56 From Now On

Lecture 57 A Final Quiz

Lecture 58 Thank You

This course is especially useful for leaders and managers, but can be used effectively by anyone, anywhere.