Skillsoft - Making an Impact with Non-verbal Communication
Skillsoft - Making an Impact with Non-verbal Communication
Video: .ts, 1280x720 | Audio: AAC, 48 kHz, 2ch | Size: 95mb
Genre: eLearning | Language: English | Duration: 18m
Video: .ts, 1280x720 | Audio: AAC, 48 kHz, 2ch | Size: 95mb
Genre: eLearning | Language: English | Duration: 18m
There are many parts of the brain that have not changed much since the time of our earliest ancestors. We are still wired to respond automatically when we're afraid, threatened, disgusted, surprised, or happy. But we've come a long way in our development and understanding of non-verbal communication mechanisms.
In this course, you’ll learn how our attitude and tone, as well as body language such as posture, gestures, and facial expressions, can have significant impact on the way we communicate. You’ll explore techniques to help you project a positive attitude and presence. You’ll also discover how to read other people’s body language.
Objectives
identify techniques to ensure you are projecting a positive attitude
match non-verbal behaviors with likely first impressions
match facial expressions to likely interpretations
recognize how the way you stand, sit, or move conveys messages
identify ways to use tone of voice to enhance a conversation
recognize the meaning of non-verbal message clusters when communicating with others