Needs Assessment Basics (2nd Edition)
Needs Assessment Basics (2nd Edition) by Beth McGoldrick, Deborah Tobey
English | 2016 | ISBN: 1562867741 | 184 Pages | EPUB | 17.6 MB
English | 2016 | ISBN: 1562867741 | 184 Pages | EPUB | 17.6 MB
You may be pressured to give an immediate “yes” to a training request. Resist. Instead, start playing an essential role in driving your organization forward by using needs assessment to target your training programs to support critical business goals.
Organizations need staff to be efficient and effective. That calls for training programs that get to the core of performance issues. A needs assessment ensures that you understand the root of problems like knowledge gaps, performance issues, and product quality and gives you the tools to resolve them. This second edition of Needs Assessment Basics starts with the initial training request and guides you all the way through data collection and making training recommendations. A progressive case study illustrates the seven phases of a needs assessment plan to reinforce each chapter's content.