The Hidden Leader: Discover and Develop Greatness Within Your Company
The Hidden Leader: Discover and Develop Greatness Within Your Company by Scott K. Edinger, Laurie Sain
English | January 12th, 2015 | ASIN: B00KZ4TO6C, ISBN: 0814433995 | 254 pages | EPUB | 2.80 MB
English | January 12th, 2015 | ASIN: B00KZ4TO6C, ISBN: 0814433995 | 254 pages | EPUB | 2.80 MB
Think you can spot the leaders in your company? Dont assume that you can identify them by their positions. What about those employees who consistently step up: the field agent who solves a previously intractable problem; the service rep who thinks outside the box and creates unshakeable customer loyalty. These are more than good employees. . . these are hidden leaders. . . and they are critical to an organizations long-term success.
Managers today need to make the most of all their resourcesandThe Hidden Leader shows them how to recognize and cultivate these talented but under utilized employees, who:
Demonstrate integrity Lead through authentic relationships Focus on results Work from clear customer purpose Fulfill the value promise of the company
Supported by real-world examples of hidden leaders in actionand QR codes readers can scan for instant access to online assessmentsthe book helps managers discover these secret saviors and enable them to deliver even greater value to customers.
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