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Empowering Human Dynamics Research with Social Media and Geospatial Data Analytics

Posted By: AvaxGenius
Empowering Human Dynamics Research with Social Media and Geospatial Data Analytics

Empowering Human Dynamics Research with Social Media and Geospatial Data Analytics by Atsushi Nara
English | PDF,EPUB | 2021 | 295 Pages | ISBN : 3030830098 | 57.1 MB

This book discusses theoretical backgrounds, techniques and methodologies, and applications of the current state-of-the-art human dynamics research utilizing social media and geospatial big data. It describes various forms of social media and big data with location information, theory development, data collection and management techniques, and analytical methodologies to conduct human dynamics research including geographic information systems (GIS), spatiotemporal data analytics, text mining and semantic analysis, machine learning, trajectory data analysis, and geovisualization.

Artificial Intelligence for Customer Relationship Management: Keeping Customers Informed

Posted By: AvaxGenius
Artificial Intelligence for Customer Relationship Management: Keeping Customers Informed

Artificial Intelligence for Customer Relationship Management: Keeping Customers Informed by Boris Galitsky
English | EPUB | 2020 | 453 Pages | ISBN : 3030521664 | 105.2 MB

This research monograph brings AI to the field of Customer Relationship Management (CRM) to make a customer experience with a product or service smart and enjoyable. AI is here to help customers to get a refund for a canceled flight, unfreeze a banking account or get a health test result.

Artificial Intelligence for Customer Relationship Management: Keeping Customers Informed

Posted By: AvaxGenius
Artificial Intelligence for Customer Relationship Management: Keeping Customers Informed

Artificial Intelligence for Customer Relationship Management: Keeping Customers Informed by Boris Galitsky
English | PDF | 2020 | 453 Pages | ISBN : 3030521664 | 21.8 MB

This research monograph brings AI to the field of Customer Relationship Management (CRM) to make a customer experience with a product or service smart and enjoyable. AI is here to help customers to get a refund for a canceled flight, unfreeze a banking account or get a health test result. Today, CRM has evolved from storing and analyzing customers’ data to predicting and understanding their behavior by putting a CRM system in a customers’ shoes. Hence advanced reasoning with learning from small data, about customers’ attitudes, introspection, reading between the lines of customer communication and explainability need to come into play.