Smart Services Summit: Smart Services Supporting the New Normal by Shaun West
English | PDF,EPUB | 2022 | 176 Pages | ISBN : 3030970418 | 10.7 MB
This book provides state-of-the-art descriptions of smart service innovations in the industry, supported by novel scientific approaches. It gathers findings and insights presented at the fourth Smart Services Summit, held in Zurich, Switzerland, in October 2021, which primarily focused on how smart services have enabled companies to adapt during and to the COVID-19 pandemic.