After the Quality Audit: Closing the Loop on the Audit Process
ASQ Quality Press | May 1, 2000 | ISBN-10: 0873894863 | 256 pages | PDF | 12.9 MB
ASQ Quality Press | May 1, 2000 | ISBN-10: 0873894863 | 256 pages | PDF | 12.9 MB
Written for those who are charged with fixing what the auditor finds wrong in an organization, this second edition goes beyond the quality audit process to thoroughly examine how to initiate appropriate corrective or preventive actions. The book's focus is on defining problems, making sure the problems are understood, ensuring that the solutions work, and effectively managing the audit program.