IT Help Desk: Your Blueprint To Service Success, Mastering User Support & Troubleshooting Like A Genius
IT Help Desk: Your Blueprint To Service Success, Mastering User Support & Troubleshooting Like A Genius
English | 2016 | ASIN: B01MTY60VX | 60 pages | PDF , EPUB | 0.7 Mb
English | 2016 | ASIN: B01MTY60VX | 60 pages | PDF , EPUB | 0.7 Mb
Your Complete Guide To The IT Help Desk
Your Blueprint To Service Success, Mastering User Support & Troubleshooting Like A Genius
Are You Ready To Learn All About Working An IT Help Desk? If So You've Come To The Right Place…
Here's A Preview Of What This Book Contains…
An Explanation Of What The IT Help Desk Actually Is
How To Improve Communication Skills Like A Pro
Handling Difficult Calls & Situations The Right Way (Must Read!)
Best Words & Best Practices For The IT Help Desk
The Six Step Problem Solving Model You NEED To Implement
Computer Troubleshooting From The Very Basics
No Video? Here's What To Do…
Troubleshooting No POST No Boot Issues
How To Troubleshoot A Freezing Computer Correctly
The Downlow On Disk Errors
Keyboard And Mouse Issues
Your Customer Support Tools
And Much, Much More!