Customer Service Mastery: Delight Every Customer
Customer Service Mastery: Delight Every Customer
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 2 Hours 12M | 2.39 GB
Genre: eLearning | Language: English
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 2 Hours 12M | 2.39 GB
Genre: eLearning | Language: English
When a customer receives exceptional service, you don’t just earn their business—you earn their loyalty. And while every customer is different, the methods for thinking about delight are shared by all. In this course, Chris Croft focuses on these methods, sharing over two dozen practical ways to inspire yourself and your team to generate ideas for delighting your clientele. Regardless of your industry, these tips can help you and your colleagues go beyond the basics and create personalized, meaningful customer service experiences.
Customer Service Mastery: Delight Every Customer
