ServiceNow System Administrator from 0 to Hero
Duration: 2h 50m | .MP4 1280x720, 30 fps(r) | AAC, 44100 Hz, 2ch | 1.39 GB
Genre: eLearning | Language: English
Duration: 2h 50m | .MP4 1280x720, 30 fps(r) | AAC, 44100 Hz, 2ch | 1.39 GB
Genre: eLearning | Language: English
Complete beginner's guide for introduction to ServiceNow Administration -New York build
What you'll learn
ServiceNow basics and how it works
User Interface
How to create and manage an Application
Manage Users and Groups
Manage Forms
Configure SLAs
Manage Service Catalog
Configure Dashboard and Widgets
Manage Knowledge Base
Roles and ACLs
Requirements
Fast internet connection
Desire to learn
Basic ITIL knowledge would help but is not mandatory
Description
If you are curious to learn about the basics of ServiceNow or you are already working with the tool but need a refreshment, this is the course for you.
Why this one?
This course is complete, it has information about all the ServiceNow topics.
Duration is perfect - not too fast, not too boring.
Built from a real use case
Includes theory lectures and demonstrations for the same
Quizzes and assignments at the end of each section.
Engaging instructor (that's me) ready to answer your questions.
Who this course is for:
New ServiceNow users
ServiceNow Administrators
ServiceNow Developers
People who are looking for ServiceNow System Administrator Certification
More Info