Virtual Teams: Mastering Communication and Collaboration in the Digital Age
Virtual Teams:
Mastering Communication and Collaboration in the Digital Age
by Terri R. Kurtzberg
English | 2014 | ISBN: 1440828377 | 226 Pages | PDF | 1.7 MB
Mastering Communication and Collaboration in the Digital Age
by Terri R. Kurtzberg
English | 2014 | ISBN: 1440828377 | 226 Pages | PDF | 1.7 MB
To advance in today's workplace requires virtual team skills. Most individuals assume their face-to-face skills will translate, but competency with virtual communication and teamwork requires an entirely new set of skills. This book guides readers down the path to success.
• Explains how virtual communication has significantly changed the way people interact and rewritten many aspects of the 'rulebook' on how business is done
• Defines how team dynamics change when the interaction shifts from in-person to electronic and how to correct for these tendencies to avoid unintended offense or misunderstanding
• Instructs readers on building trust, addressing fairness, and dealing with conflict in an online environment
• Provides relevant, instructive anecdotes based on the experiences of dozens of managers, allowing readers to learn from their real-world successes (and disasters)