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How To Say It for First-Time Managers: Winning Words and Strategies for Earning Your Team's Confidence

Posted By: insetes
How To Say It for First-Time Managers: Winning Words and Strategies for Earning Your Team's Confidence

How To Say It for First-Time Managers: Winning Words and Strategies for Earning Your Team's Confidence By Jack Griffin
2010 | 256 Pages | ISBN: 0735204470 | PDF | 2 MB


An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff. From the author of How to Say It(r) at Work, a one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating, planning and running meetings, and mentoring, to building a team and motivating subordinates, this is the perfect reference for anyone who wants to put their best foot forward as they climb the ranks. Topics include: •Building leadership vocabulary •Establishing ground rules •Projecting credibility •Avoiding day-one mistakes •Handling crises and criticism •Motivating and inspiring •Making meetings work