"Digital Service Platforms" ed. by Kyeong Kang
ITexLi | 2021 | ISBN: 1839691026 9781839691027 1839691018 9781839691010 1839691034 9781839691034 | 192 pages | PDF | 11 MB
ITexLi | 2021 | ISBN: 1839691026 9781839691027 1839691018 9781839691010 1839691034 9781839691034 | 192 pages | PDF | 11 MB
This book reduces the ambiguity about e-service by clarifying how to take advantage of it as well as how to overcome barriers and issues. It includes ten chapters in three subject areas: e-service and social media, e-service concepts, and e-service quality and development.