English For Hospitality Staff: Speak Confidently As A Waiter

Learn key English phrases and polite expressions for working in restaurants, cafés, and bars.

What you'll learn

Learn all essential key words and phrases to work in service industry.

Boost confidence when communicating in English.

Have simple conversations with restaurant guests.

Communicate effictively in English.

Take orders clearly and respond to customer requests.

Describe food, drinks, ingredients, and portion sizes.

Understand and respond to dietary needs and common questions.

Handle payments and common customer problems with confidence.

Requirements

An understanding of basic English vocabulary. Must be at an A1 or A2 level.

Description

Working in a restaurant, café, or bar? Want to feel more confident when speaking English with customers? This fun, friendly, and practical course is made just for you — no textbooks, no stress! Whether you’re taking orders, describing meals, or chatting with guests, you’ll feel more natural and in control with the right phrases at your fingertips.You’ll learn the exact phrases and questions you need to greet customers, take orders, talk about food and drinks, and handle payments — all in simple, polite English. No boring grammar rules! Just real-life English that helps you do your job better.Short video lessonsEasy vocabulary with examplesDialogues you can use at workPractice activities for each topicGreat for A2–B1 (Beginner and Pre-Intermediate) levelWe’ll also teach you how to describe dishes, explain ingredients, and deal with common problems like the wrong order or a long wait. You’ll get confident with common questions customers ask and learn polite ways to respond — even when something goes wrong.Whether you’re a beginner or just want to sound more professional, this course will boost your confidence, help you speak more clearly, and make your workday less stressful and more enjoyable.Join now and start speaking better English today!

Overview

Section 1: Welcome to English for Hospitality Staff

Lecture 1 Introduction

Lecture 2 Meet Your Tutor

Section 2: Customer Greetings and Communication

Lecture 3 Greetings

Lecture 4 Body language and Tone of Voice

Lecture 5 Making Small Talk

Lecture 6 Taking Reservations

Section 3: Taking Orders: Food and Drink

Lecture 7 Taking Orders

Lecture 8 Food, Flavours and Portion sizes

Lecture 9 Drinks

Lecture 10 Giving Recommendations

Section 4: Payment and Problem Solving

Lecture 11 Handling the Payments

Lecture 12 Problem Solving

Section 5: End of Service

Lecture 13 Clearing Table and Saying Goodbye

Non-native English speakers who work (or would like to get a job) in the service industry and require a basic level of English to communicate with guests!,This course can also be purchased by resorts or restaurants who would like to invest in boosting the English level of staff to increase efficiency and decrease misunderstandings between employees and customers.