Professional Restaurant Customer Service

How to attract customers to your restaurant, How to improve restaurant customer service, waiter and waitress tips etc.

What you'll learn
- How to attract customers to your restaurant
- How to improve restaurant service quality
- Common restaurant complaints and how to handle them
- How to increase restaurant sales in-venue
- Understanding restaurant revenue management
- The importance of online reviews for a restaurant
- Go and beond: restaurant customer service tactics
- How to structure your restaurant customer service department
- Ways build repeat business with restaurant entertainment
- How to be a great host or hostess in a restaurant
- How to take an order in a restaurant
- How to earn more tips as a waiter or waitress
- Quick tips to stay competitive in the restaurant market

Requirements
- Desire to learn more about restaurant customer service
- No special requirement

Description
When it comes to delivering excellent customer service you need to make sure that your customers feel appreciated and valued. This can be done in many ways. Make sure you're thanking them for dining at your restaurant to show your appreciation. acknowledging their comments and feedback on the food or service they receiving during their mael to ensure you're providing them with the best experience possible. If all else fails try offering discounts and promotions for customers who are regular visitors. The customer is always right, but that doesnot mean you have to ignore them. When customers ask questions engage them in conversation. You can do this by asking questions that get you closer to the heart of what they're interested in.

Elevating the experience: Is very important in todays choice - saturated market well- crated promotions and offers can be a game- changer. They are not just incentives; they are invitations for guest to indulge in your unique dining narrative. Personalized promotions especially through targeted SMS campaigns create a connection with your guests making them feel seen and valued. Getting great tips may feel like it comes down to the mood of the table but in reality the amount of tips you earn is entirely up to you. Getting higher tips on average is all about having good customer service skills. If you can keep a smile on learn the menu and remember that " the customer always comes first" you'll quicly increase your tip income.

Who this course is for:
- CEO, directors, managers, consultants, employees, customers, entertainers, managemnt, students, general public etc.
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