Kevin C. Desouza and Yukika Awazu, «Engaged Knowledge Management : Engagement with New Realities»
Palgrave Macmillan | ISBN 1403945101 | August 2005 | 288 Pages | 1,13 Mb
The authors contend that current knowledge management efforts in organizations need to be refocused so that they can be better poised for success. Topics discussed include: missing capabilities of knowledge management, knowledge management in strategic alliances, customer knowledge management, knowledge markets, and knowledge management systems, among others.
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