Tacit Knowledge Codification With ChatGPT

Transform tacit expertise into structured katas, validate rapid transfer, and scale knowledge with AI-powered tutors

What you'll learn
- Identify tacit knowledge patterns within expert performance using structured elicitation techniques (interviews, cognitive task analysis).
- Analyze raw elicitation data to extract heuristics, decision rules, and mental models underpinning expert practice.
- Design explicit katas (structured routines) that codify tacit expertise into repeatable, teachable formats.
- Apply 24-hour transfer methods (active recall, immediate practice, reflection) to validate knowledge retention and transfer effectiveness.
- Develop an AI-powered mini-tutor (Codifier GPT) that operationalizes codified knowledge into interactive coaching scenarios.
- Evaluate the effectiveness of codified katas and AI tutors through learner feedback, assessment loops, and performance outcomes.
- Revise codified routines and AI interactions iteratively based on assessment data and evolving tacit feedback.

Requirements
- No need experience!

Description
“This course contains the use of artificial intelligence.”

Let’s start with a story.

A veteran nurse walks into a patient’s room. The monitors look normal. The patient’s chart shows no red flags. But the nurse pauses and says, “Something isn’t right.” Moments later, the patient crashes — and thanks to that instinct, the team is ready and saves a life.

How did she know? Not from a checklist, not from a manual. It was years of experience — subtle patterns she couldn’t easily explain.

That istacit knowledgein action.

What is Tacit Knowledge?

Tacit knowledge is theknow-how that lives in people’s heads and bodies. It’s intuitive, hard to formalize, but incredibly powerful.

Philosopher Michael Polanyi put it perfectly:“We know more than we can tell.”

Compare it toexplicit knowledge, which is easy to write down and share:

Explicit = your company’s policy manual.

Tacit = how your top salesperson knows when to stop talking and let silence close the deal.

Explicit knowledge is like the recipe. Tacit knowledge is like the chef’s touch.

Why Businesses Struggle With It

Now, why does this matter for business? Because tacit knowledge is often thereal competitive edge— but it’s also the easiest to lose.

When an experienced project manager retires, decades of judgment walk out the door.

When startups grow fast, processes evolve informally. Without codification, the “real way things get done” stays locked in a few people’s heads.

The result?Bottlenecks, slow onboarding, and repeated mistakes.

Think of it this way: losing tacit knowledge is like letting your company’ssecret sauceevaporate.

The SECI Model (Simplified)

Researchers Nonaka and Takeuchi described how knowledge moves in organizations using theSECI spiral:

Socialization– Tacit shared tacitly (apprenticeship, shadowing).

Externalization– Tacit becomes explicit (telling stories, drawing diagrams).

Combination– Explicit knowledge combines into manuals, systems, processes.

Internalization– People practice and absorb, turning explicit back into tacit.

For us, the critical stage isExternalization— making the invisible visible. That’s the focus of this course: capturing tacit know-how and codifying it intorepeatable katas.

Who This Course is For

This course is designed forsubject matter experts, trainers, leaders, and consultantswho need to preserve critical know-how, accelerate skill transfer, and leverage AI to scale expertise across teams.

What You Will Learn

By the end of this course, you will be able to:

Identifytacit knowledge patterns within expert performance using structured elicitation techniques.

Codifyhidden expertise into explicit, repeatable katas for training and coaching.

Apply24-hour transfer methods to validate knowledge retention and accelerate skill adoption.

Developan AI-powered mini-tutor (Codifier GPT) to scale personalized coaching.

Evaluate & Iterateyour codified routines through continuous assessment and learner feedback.

Why This Matters for Business

Organizations risk losing their most valuable expertise when it remains trapped in tacit form. Codification ensures continuity, faster onboarding, and scalable excellence. By embedding AI into the process, you canaccelerate training, reduce knowledge loss, and create sustainable systems of expertisethat drive long-term business performance.

Who this course is for:
- Subject Matter Experts (SMEs): Professionals with deep, experience-based know-how that is hard to articulate.
- Trainers & L&D Specialists: Those responsible for transferring complex skills to others.
- Leaders & Managers: Individuals who need to preserve institutional knowledge and scale expertise across teams.
- Consultants & Coaches: Advisors who want to codify unique frameworks into repeatable, teachable methods.
More Info