Career Paths English • Call Centers • Audio
by Virginia Evans, Jenny Dooley and Sarah Miranda
EXPRESS | 2015 | English | MP3, 2CD | 113.72 MB
Career Paths English - Call Centers is a new educational resource for call center professionals who want to improve their English communication in a work environment. Incorporating career-specific vocabulary and contexts, each unit offers stepby-step instruction that immerses students in the four key language components: reading, listening, speaking and writing. Career Paths - Call Centers addresses topics including communications equipment, job opportunities, answering calls, tech support and automated systems.