MCDST 70-271: Supporting Users andTroubleshooting a Microsoft Windows XP Operating System, Second Edition
Walter Glenn, Tony Northrup | ISBN: 0735622272 | 944 pages | September 28, 2005 | PDF | 8 Mb
Now fully updated for Windows XP Service Pack 2, this all-in-one training kit provides in-depth preparation, practice, and review for one of two required exams for the Microsoft Desktop Support Technician Certification (MCDST). Covering Exam 70-271, this kit packs the tools and features exam candidates want most—including in-depth, self-paced training based on final exam content; rigorous, objective-by-objective review; exam tips from an expert, exam-certified author; and a robust testing suite. It also provides real-world scenarios, case studies, and troubleshooting labs for the skills and expertise you can apply to the job.