Improving Employee Performance Through Workplace Coaching

Accessible guidance for supervisors and team leaders on performance management
Earl Carter runs his own consultancy business. His numerous clients include Esso Australia, Exxon Mobil, and Tetrapak. He is the co-author of The Return of the Mentor: Strategies for Workplace Learning, The Great Training Robbery: A Guide to the Purchase of Quality Training, Work Based Learning and From Cop to Coach - The Role of the Supervisor in the 90s, which he wrote with Frank McMahon. Francis McMahon is a management consultant specializing in performance improvement processes. Clients include Esso, Federal Hotels, National Foods, Mobil Refinery and Terminal and Phillip Morris. Publications include Towards Best Practice in Labor Relations and Approaches to Measuring Performance.