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    How to Design, Implement, and Interpret an Employee Survey

    Posted By: maxxum


    John H. McConnell, «How to Design, Implement, and Interpret an Employee Survey»
    American Management Association | ISBN 0814407099 | July 2003 | CHM | 1,4 Mb | 317 pages



    DOWNLOAD HERE:

    http://rapidshare.com/files/95...Interpret.Employee.Survey-.rar


    MD5: c4b9e2ea20e6bc5a3287035eab5607ed




    HERE's the CDROM contents if you want them:

    http://rapidshare.com/files/102325/0814473385.CD.files.rar





    Book Description:

    Employee opinion is the most important barometer of employment conditions at any company. But marshalling hundreds (or thousands) of individual perceptions into a cohesive workplace initiative demands an organized approach. McConnell presents a practical start-to-finish methodology for getting the most out of an employee opinion survey, from determining what conditions to survey to completion of follow-up procedures.

    Adaptable to any purpose and organization, McConnell's proven strategies cover:

    * Dos and don'ts of question design
    * Selecting response type (multi-choice, rating scales, etc.)
    * Practical methods for ensuring validity and reliability
    * Survey administration

    Additional chapters cover the nuts and bolts of implementation, communicating with employees about the survey, and how to score, group, and report survey results. Not least, this crucial book shows how to use survey results as a springboard to improved management/employee communication, working conditions, and productivity. CD-ROM included.


    Book Info:

    Text covers every element of successful opinion polling: including question content and format; survey administration; and tabulating, interpreting, and reporting results. Creates a detailed roadmap beginning with identifying what conditions you'd like to survey, and ending with strategies for using the newfound information as a starting point for improvement.


    About the Author:

    John H. McConnell (Morristown, NJ) is the author of Auditing Your Human Resources Department (0-8144-7076-9) and How to Identify Your Organization's Training Needs (0-8144-0710-2). He is president of McConnell-Simmons and Company, Inc., a human resources consulting firm.


    Table of Contents

    1. An Overview of Employee Opinion Surveys

    2. Start-Up Considerations and Guidelines

    3. Identifying Survey Objectives

    4. Defining Survey Planning Elements

    5. Selecting Conditions of Employment to Survey

    6. Developing Employee Survey Demographics

    7. Designing Survey Questions

    8. Creating the Survey Instrument

    9. A Sample Employee Opinion Survey

    10. Administering the Survey

    11. Tabulating and Compiling Survey Responses

    12. Considering External Services and Products

    13. Writing and Delivering Reports

    14. Sample Management Summary Reports

    15. Sample Reports for Employees

    16. Using Supervisors to Deliver Results for Two-Way Communication

    17. Survey Implementation Checklists