Ilan Oshri, Julia Kotlarsky, Leslie P. Willcocks, "The Handbook of Global Outsourcing and Offshoring, 3rd edition"
English | 2015 | ISBN: 1137437421 | PDF | pages: 362 | 8.6 mb
English | 2015 | ISBN: 1137437421 | PDF | pages: 362 | 8.6 mb
Now in its third edition, this is the only outsourcing and offshoring book to offer a broad but coherent guide to the strategy, operations and management of ITO and BPO outsourcing and offshoring, from how to source new relationships to managing business processes in a national and global context.