The Customer Trap: How to Avoid the Biggest Mistake in Business 2nd Edition
by Andrew R. Thomas
English | 2015 | ISBN: 1484203860 | 173 Pages | PDF,EPUB | 3 MB
by Andrew R. Thomas
English | 2015 | ISBN: 1484203860 | 173 Pages | PDF,EPUB | 3 MB
American business is dysfunctional. Companies of all sizes follow the mistaken belief that their products and services are best sold through mega-customers with pervasive market reach, such as Amazon and Walmart. Far too many business leaders fail to realize—until it is too late—that the relentless pursuit of volume at all cost is not the key to long-term profits and success.