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Spinning Up ServiceNow: IT Service Managers' Guide to Successful User Adoption [Repost]

Posted By: hill0
Date: 8 Apr 2018 06:15:31
Spinning Up ServiceNow: IT Service Managers' Guide to Successful User Adoption [Repost]

Spinning Up ServiceNow: IT Service Managers' Guide to Successful User Adoption by Gabriele Kahlout
English | 10 Mar. 2017 | ISBN: 1484225708 | 264 Pages | PDF | 5.89 MB

Learn how to onboard ServiceNow ITSM tools by evangelizing, educating, and coordinating your organization's service desk, developers, and stakeholders. Drawing on his own story of lessons learned in spinning up the adoption of ServiceNow throughout the Al Jazeera Media Network, application architect Gabriele Kahlout shows IT service managers how to launch automated ServiceNow ticketing tools in seamless integration with their organization's existing email and Active Directory.
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