Sean Misteil, "Communicator's Pocketbook"
English | ISBN: 1906610185 | 2010 | 112 pages | PDF | 666 KB
English | ISBN: 1906610185 | 2010 | 112 pages | PDF | 666 KB
Being an effective communicator is the single most important part of a manager's role. This illustrated book covers the dynamics of communication, how to be effective, likely barriers, styles of communication and technology at work. Useful checklists will enable you to take stock of your communications skills and shortcomings, and put these into context at both an organizational level and a group or team level.