Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet By Kaufman, R.
2012 | 352 Pages | ISBN: 0984762590 | EPUB | 2 MB
2012 | 352 Pages | ISBN: 0984762590 | EPUB | 2 MB
A breakthrough book that will surprise, delight, and uplift you, your organization, and your team. Ron Kaufman takes you on a journey into the new world of service. Through dynamic case studies and best-practice examples, you will learn how the world's leading companies have changed the game, and how you can successfully follow this path to an uplifting service transformation.