Microsoft Dynamics 365 Extensions Cookbook

Key Features

Customize, configure, and extend the vanilla features of Dynamics 365 to deliver bespoke CRM solutions fit for any organization
Implement business logic using point-and-click configuration, plugins, and client-side scripts with MS Dynamics 365
Built a DevOps pipeline as well as Integrate Dynamics 365 with Azure and other platforms

Book Description

Microsoft Dynamics 365 is a powerful tool. It has many unique features that empower organisations to bridge common business challenges and technology pitfalls that would usually hinder the adoption of a CRM solution. This book sets out to enable you to harness the power of Dynamics 365 and cater to your unique circumstances.

We start this book with a no-code configuration chapter and explain the schema, fields, and forms modeling techniques. We then move on to server-side and client-side custom code extensions. Next, you will see how best to integrate Dynamics 365 in a DevOps pipeline to package and deploy your extensions to the various SDLC environments. This book also covers modern libraries and integration patterns that can be used with Dynamics 365 (Angular, 3 tiers, and many others). Finally, we end by highlighting some of the powerful extensions available.

Throughout we explain a range of design patterns and techniques that can be used to enhance your code quality; the aim is that you will learn to write enterprise-scale quality code.

What you will learn

Customize, configure, and extend Microsoft Dynamics 365
Create business process automation
Develop client-side extensions to add features to the Dynamics 365 user interface
Set up a security model to securely manage data with Dynamics 365
Develop and deploy clean code plugins to implement a wide range of custom behaviors
Use third-party applications, tools, and patterns to integrate Dynamics 365 with other platforms
Integrate with Azure, Java, SSIS, PowerBI, and Octopus Deploy
Build an end-to-end DevOps pipeline for Dynamics 365

About the Author

Rami Mounla is a Solution Architect with over 15 years of experience in IT. He was introduced to Dynamics CRM 3.0 when it first came out and has built a career around the product since then. Based in Wellington, New Zealand, his focus is on enterprise-scale Dynamics CRM solutions targeted at the public sector and large multinational corporations. Throughout his career, he has worked on some of the largest CRM implementations in New Zealand, both on-premise and in the cloud.

Rami is active in the Dynamics community, a leader of the Wellington Dynamics User Group, a frequent speaker at Microsoft Ignite New Zealand, and a supporter of open source Dynamics 365 extensions. His contributions over the last few years gained him the Microsoft Business Solutions MVP status in 2015, a title that reflects his ambitions.

After being frustrated with frequently reviewing poor-quality CRM implementations, Rami decided to write about best practices and promote quality CRM implementations. The topics and ideas inspired this book on extending Dynamics 365.

Table of Contents

No code extensions
Client Side Extensions
SDK's enterprise capabilities
Server Side Extensions
External Integration
Enhancing Your Code
Security
DevOps
Dynamics 365 Extensions
Appendix A Architectural Views
Appendix B Dynamics 365