Fundamentals Of Process Improvement

Learn how to realize process improvements within your organisation.

What you'll learn

Process Improvement

How to improve organisational processes

How to identify value add and non-value add steps

Waste reduction and quality improvement

Process excellence

Process mapping techniques and tools

Requirements

No

Description

Improving your organisation's processes is something that is becoming increasingly important. As we move forward, organisations are building more and more processes, all with varying purposes, touching various departments and delivering various products. As these become more complex and organisations grow, having the knowledge of how to amend, improve and secure these processes is a skill becoming vital. If you can deliver such improvements to your organisation's processes today, they will reward this favourably! In this course, you will learn the fundamental building blocks behind the task of process improvement, the best process mapping tools available and when these should be deployed. Every process map has a purpose, so this course will show you which one to use when!We will cover:- The fundamentals behind process improvement.- How to identify value and and non-value add steps.- The main processes we need to build during a process improvement initiative.- The process to be followed to ensure successful deliverance of process improvement projects.- A LIVE demonstration of a process improvement case study.- A complete process mapping toolkit, with LIVE demonstrations on how to use each one - with templates attached for those which require it.- We will test your knowledge with quizzes and an assignment.At the end of this course, you should have the confidence not only to conduct wide ranging process improvement projects but also to sell the vision and importance of process improvement to leaders within your organisation.

Overview

Section 1: Introduction

Lecture 1 Introduction

Lecture 2 Disclaimer

Section 2: The fundamentals of Process Improvement

Lecture 3 The fundamentals of Process Improvement

Section 3: Types of process in Process Improvement

Lecture 4 Types of process in Process Improvement

Section 4: The process of delivering Process Improvement

Lecture 5 Process overview

Lecture 6 Step 1: Identify the process

Lecture 7 Step 2: Map the as-is process

Lecture 8 Step 3: Identify the value-add and von value-add

Lecture 9 Step 4: Map the to-be process

Lecture 10 Step 5: Gap analysis

Lecture 11 Step 6: Map the realised process

Lecture 12 Step 7: Test the new process

Lecture 13 Step 8: Provider wider updates

Section 5: LIVE demonstration of a Process Improvement

Lecture 14 LIVE demonstration of a Process Improvement

Section 6: Process mapping tools

Lecture 15 Introduction to process mapping tools

Lecture 16 Swim Lane

Lecture 17 Swim Lane: Demonstration

Lecture 18 SIPOC

Lecture 19 SIPOC: Demonstration

Lecture 20 Value Stream Map

Lecture 21 Value Stream Map: Demonstration

Lecture 22 Time Value Map

Lecture 23 Time Value Map: Demonstration

Lecture 24 Value Add Chart

Lecture 25 Value Add Chart: Demonstration

Lecture 26 Spaghetti Diagram

Lecture 27 Spaghetti Diagram: Demonstration

Section 7: Close out

Lecture 28 Close out

Team Leaders / Managers,Business Professionals,Project Managers,Small Business owners,Organisational leaders,Business Improvement Professionals,Graduates