Handling an Unruly Audience
Handling an Unruly Audience
MP4 | Video: 720p | Duration: 1:10:27 | English | Subtitles: VTT | 495.3 MB
MP4 | Video: 720p | Duration: 1:10:27 | English | Subtitles: VTT | 495.3 MB
Learn how to create a better rapport with your audience and handle negative interactions with unruly audience members. PR expert Deirdre Breakenridge helps you recognize the personality "signals" of hecklers in advance and what to do when you are interrupted. She also helps you identify potential champions and enlist their support before you ever step foot on stage. Whether you are speaking to a large or small audience, Deirdre provides tips for keeping your composure and maintaining focus, from the moment you start speaking to answering difficult questions during Q&A.
Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
Topics include:
- Neutralizing negative audience members
- Capturing attention
- Managing hecklers
- Sticking to your agenda
- Addressing tough questions