How To Create Awesome Relationships With Your Customers

Have great relationships with your customers so they shop with your exclusively and tell everybody how great you are.

What you'll learn

Create excellent relationships with customers

Create regular customers

Get your customers to shop with you exclusively

Get excellent and positive word of mouth from your customers

Requirements

Working with customers

Description

Getting and keeping customers and having them talk positively about you to friends and acquaintances has a lot to do with the relationships you have with them. Customers love to shop with people who they have great relationships with. Customers can go from store to store, shopping here and there without any feeling of loyalty to any of them. When you have great relationships with your customers, they are more likely to buy from you than your competition. Create great relationships with them so that you are the only person they consider when making the decision of where to shop and who to buy from. Succeed with your customers by having awesome relationships with them and have them only buy from you. I talk about building a relationship over time to focus on the long game. Staying touch with customers in an engaging way and keeping them on social media. Creating a positive reputation and name for your business. Making your business better than the competition. The best way to sell and run your business is with amazing relationships. A mutual admiration between you and your customer is going to be the key to faster, more effective business growth and super satisfied customers.

Overview

Section 1: Introduction

Lecture 1 Introduction

Lecture 2 Why have a relationship with your customers

Lecture 3 Have a better relationship than your competitors

Section 2: How to have a relationship

Lecture 4 Care about having a great relationship

Lecture 5 Building a relationship also builds trust

Lecture 6 How to start an awesome relationship

Lecture 7 Open the conversation with small talk

Lecture 8 Making sure the customer is satisfied

Lecture 9 Focus on the relationship to solve business problems

Section 3: Sales

Lecture 10 Selling the right way

Lecture 11 Selling the perfect product to your customer

Lecture 12 Relationship selling

Lecture 13 The dream come true product

Lecture 14 Making sense to the customer

Lecture 15 Building admiration from your customers

Section 4: The approach

Lecture 16 How to get positive engagement

Lecture 17 A positive approach creates a better interaction

Lecture 18 Establish a need before selling

Lecture 19 Establish a relationship

Lecture 20 Enjoy the interaction

Lecture 21 Authenticity sells

Lecture 22 Do what feels right

Lecture 23 Find common ground

Lecture 24 Create positive energy

Lecture 25 Open your customer in a non salesey way

Section 5: Transitioning to a business conversation

Lecture 26 Mixing business and personal conversations

Lecture 27 Establishing the value of the transition

Lecture 28 The right product is the valuable one

Lecture 29 Letting the customer lead the sale

Section 6: Consultation

Lecture 30 What’s their perfect product

Lecture 31 Satisfying your customers

Lecture 32 Consultation creates more satisfied customers

Lecture 33 Connecting during the consultation

Lecture 34 What’s their relationship with your products

Lecture 35 Progress though consultation to find features

Lecture 36 Connecting during the consultation

Lecture 37 Consultations build relationships with your customers

Lecture 38 Making sense to the customer

Lecture 39 Answer any customer questions

Section 7: Relationship factors

Lecture 40 Customer feelings

Lecture 41 Being fair

Lecture 42 Giving free things

Lecture 43 Handling requests

Lecture 44 Being friendly to your customers

Lecture 45 How to hold up both sides of the relationship

Lecture 46 Have parties

Lecture 47 Continuing the conversation

Lecture 48 Pricing

Lecture 49 Social media relationship

Section 8: Social media relationships

Lecture 50 How to connect on social media

Section 9: Customer satisfaction

Lecture 51 Making sure the customer is satisfied

Lecture 52 Keeping customers happy

Lecture 53 Satisfaction is the goal

Lecture 54 What the customer feels is valuable

Lecture 55 Cater to customers’ requests

Section 10: Networking

Lecture 56 Networking with customers

Section 11: Building relationships

Lecture 57 Building the relationship is what’s important

Lecture 58 Customer must want to build a relationship

Lecture 59 Honesty is a central factor

Lecture 60 People only want the best

Lecture 61 Care about your customers

Lecture 62 Spoil your customers with awesome service

Lecture 63 Do things that matter to customers

Lecture 64 The customer can rely on you

Lecture 65 Organize parties and events

Lecture 66 Excitement and fun

Section 12: Logistics

Lecture 67 Find what’s important

Lecture 68 Fulfilling requests

Lecture 69 Creating excitement

Lecture 70 Caring about your customer

Lecture 71 Keeping your customers

Lecture 72 Asking questions

Lecture 73 Intent matters most

Lecture 74 Recommending a better product

Lecture 75 Focus on what’s important to the customer

Lecture 76 Social media connections

Section 13: Engaging customers

Lecture 77 Get them in your store

Lecture 78 How to get social media info from your customers

Lecture 79 Keep things interesting

Lecture 80 Create a comfortable situation

Lecture 81 Spontaneity

Lecture 82 Staying in the conversation authentically

Lecture 83 Get them to want a relationship

Lecture 84 Listening to feedback

Lecture 85 Does your customer need your product?

Lecture 86 What does your customer value?

Section 14: Getting customers

Lecture 87 Have a reputation for honesty

Lecture 88 Keep the customers you have

Lecture 89 Staying in touch on social media

Lecture 90 Positive word of mouth

Lecture 91 Social media influencers

Lecture 92 Internet advertising

Lecture 93 Social media following

Section 15: Staying in touch

Lecture 94 Social media

Lecture 95 Respond to comments on your posts

Lecture 96 Events, parties and in person

Lecture 97 Get customers to stay in touch with you

Lecture 98 Keep things exciting and interesting

Lecture 99 Keeping customers engaged

Section 16: Growing in business

Lecture 100 Growing your business

Lecture 101 Customers talking positively about you

Lecture 102 Having an audience

Lecture 103 Get feedback

Lecture 104 Customer satisfaction

Lecture 105 One customer at a time

Section 17: Factors

Lecture 106 Pace of relationship building

Lecture 107 Genuine love of your product

Lecture 108 Salesperson outlook

Lecture 109 Improvisation

Lecture 110 People at different levels of like for your products

Lecture 111 Selling to people who are new to the product

Lecture 112 Getting positive results

Lecture 113 Maximizing value

Lecture 114 Growing in business without sales

Lecture 115 Up selling value

Section 18: Selling with value

Lecture 116 Sell in a relatable way

Lecture 117 Make your customer comfortable

Lecture 118 Honesty sells

Lecture 119 Integrity

Lecture 120 Selling the best product

Lecture 121 Stay in touch on social media for sales

Section 19: Self promotion

Lecture 122 Create a reality show

Lecture 123 Repeat customers are better for word of mouth

Lecture 124 Ask your customers to bring their friends

Lecture 125 Give your customer reasons to promote you

Lecture 126 Create things that people want to talk about

Lecture 127 Collaborate with influencers on social media

Lecture 128 Promote yourself in every way that resonates with you

Lecture 129 Public speaking and events

Lecture 130 Having more relationships

Lecture 131 Make material for social media

Section 20: Excitement

Lecture 132 Keeping things exciting

Lecture 133 Personable relations

Lecture 134 Straight talk

Lecture 135 Saying the right thing

Lecture 136 Relatable celebrity

Lecture 137 Create exciting events

Section 21: Customer perspective

Lecture 138 The customer has to want the relationship

Lecture 139 How the customer sees the interaction

Lecture 140 How the customer perceives things is what matters

Lecture 141 What customers buy

Lecture 142 What’s valuable

Lecture 143 What the customer thinks

Lecture 144 The customer has to like shopping with you

Lecture 145 The customer wants to familiarize themselves with you

Lecture 146 The customer seeing the products accurately

Lecture 147 What the customer looks for

Section 22: Conversational frames

Lecture 148 Stay in the relevant zone

Lecture 149 Relate with high values

Lecture 150 Focus on delivering happy feelings

Lecture 151 Feeling satisfied after the purchase

Lecture 152 Stay positive in your conversation

Lecture 153 Focus on your conversational goals

Lecture 154 demonstrate honesty

Lecture 155 Influencing the conversation

Lecture 156 Keeping the customer on board with what you are saying

Lecture 157 Keeping the conversation pleasant

Section 23: Overview

Lecture 158 One customer at a time creates your relationship with everyone

Lecture 159 Find out what the customer wants in a relationship

Lecture 160 get the customer to like you

Lecture 161 Get to know who your customers are

Lecture 162 Logistics and value

Lecture 163 Get your customers to shop with you again

Lecture 164 Staying in touch on social media

Lecture 165 Throwing parties and creating excitement

Lecture 166 Help your customer whenever you can

Lecture 167 Have the best of something for everyone

Section 24: How to succeed

Lecture 168 Practice in the moment

Lecture 169 Channel the energy you need

Lecture 170 Keep it fun

Lecture 171 Stay in a good mood

Lecture 172 Learn from your customers

Lecture 173 Learn from various courses

Lecture 174 Up selling for maximum value

Lecture 175 Focus on the sale

Lecture 176 Reaching out to customers

Lecture 177 Keeping your customers

Lecture 178 Find what works

Lecture 179 Talk to people

Lecture 180 Don’t go for the immediate sale

Lecture 181 Tell customers you’re the best

Lecture 182 Make customers feel awesome

Lecture 183 Tell your customers about any negatives of the products

Lecture 184 Use contests to get more customers

Lecture 185 Ask for feedback

Lecture 186 Be better than your competition

Section 25: Implementing what you know

Lecture 187 Do what you’re good at naturally

Section 26: Bonding in the relationship

Lecture 188 Tell stories to each other

Lecture 189 Tell jokes to each other

Lecture 190 Talk about things you have in common

Lecture 191 Complementing

Lecture 192 Asking about interesting topics

Lecture 193 The customer has to feel like buying before you sell

Lecture 194 Explaining technical matters

Lecture 195 Relate with the customer

Lecture 196 Build friendships

Lecture 197 Creating an interesting conversation

Section 27: Great business people

Lecture 198 Great business people are relaxed

Lecture 199 Relationships and value

Lecture 200 Finding what you enjoy about your business

Lecture 201 Sales is about giving more to the customer

Lecture 202 Have relationships with your customers because they’re people

Lecture 203 Find what customers will pay for

Lecture 204 Keeping your business going

Lecture 205 Complacency

Lecture 206 Solving problems

Lecture 207 Express confidence

Section 28: Talking to customers

Lecture 208 Learning to talk to specific people

Lecture 209 Positivity sells better

Lecture 210 The goal is to create regular customers

Lecture 211 Why relationships matter

Lecture 212 How to get people to come back

Lecture 213 The salespeople should do everything

Section 29: Customer preferences

Lecture 214 What customers like

Lecture 215 Customer preference and customer purchases

Lecture 216 Prices and agreeing on a price

Lecture 217 Getting information to satisfy a customer

Lecture 218 Do customers buy what they like?

Lecture 219 How do customers like to be treated

Lecture 220 What do you charge for and what is complementary

Lecture 221 Finding out what customers like

Lecture 222 Pleasing a niche or pleasing everyone

Lecture 223 Pleasing the customer or pleasing all your customers

Section 30: Knowing your customers

Lecture 224 Get to know your customers better

Section 31: Keeping your customers

Lecture 225 Satisfying customers

Lecture 226 Social media connection

Lecture 227 Treating the customers well

Lecture 228 Forming relationships with your customers

Lecture 229 Build relationships and sales

Lecture 230 Feelings

Section 32: Image

Lecture 231 Positive image for your customer

Lecture 232 First impressions and image

Lecture 233 People go on impressions

Lecture 234 How to create great impressions

Lecture 235 Demonstrate high value

Lecture 236 How to communicate positive image

Lecture 237 When image wears off

Section 33: How to maintain a great relationship with your customers

Lecture 238 Stay in touch with social media

Lecture 239 How to sell to regular customers

Lecture 240 Start building the customer relationship right away

Lecture 241 Give free beverages

Lecture 242 Continue the conversation

Lecture 243 Sell great products

Section 34: Get your customers to remember you

Lecture 244 Have your business stand out

Lecture 245 Authentic connections

Lecture 246 Talk about topics interesting to both of you

Lecture 247 Have an interesting unique image

Lecture 248 Spend more time talking to your customers

Lecture 249 Send valuable content in emails

Lecture 250 Post actively on social media

Lecture 251 Advertise with contests

Section 35: Charisma and sales

Lecture 252 Charisma is a two way street

Lecture 253 Doing great things for the customer builds charisma

Lecture 254 How to build charisma

Lecture 255 How charisma effects sales

Lecture 256 Is charisma necessary

Lecture 257 How charisma works

Lecture 258 How customers see charismatic salespeople

Lecture 259 How to use charisma

Section 36: Sales techniques

Lecture 260 A reason to buy or a feeling to buy

Lecture 261 Establishing the value of your sale

Lecture 262 Communicating the honest value of your products

Lecture 263 Building connection

Lecture 264 Show the best product

Lecture 265 How to stay relevant

Lecture 266 Talking about price

Lecture 267 Get the customer to buy from you

Lecture 268 You get the value that you give

Lecture 269 Sell what’s valuable to the customer

Lecture 270 Stay focused on your customer

Lecture 271 Do more for your customers than just sell

Section 37: Building a conversation

Lecture 272 Find common topics of interest

Lecture 273 Give authentic compliments

Lecture 274 How to find common topics of interest

Lecture 275 Keep positivity in the conversation

Lecture 276 The conversation keeps the customer’s interest

Lecture 277 The conversation is the best way to connect

Lecture 278 How to have a conversation

Lecture 279 Talk about ideas and philosophies

Lecture 280 Communicate high value

Lecture 281 What to talk about

Section 38: Getting customers to return

Lecture 282 Focus on getting return customers

Lecture 283 What makes customers return

Lecture 284 Social media is the best way to get customers to remember you

Lecture 285 Make sure salespeople are gaining customers

Lecture 286 Make sure the customer’s group is shopping with you

Lecture 287 Get feedback during the conversation

Lecture 288 Have your deal be attractive to your customer’s friends

Lecture 289 Tell the customers to come back

Lecture 290 Give them coupons for their next shopping trip

Lecture 291 Invite customers to in store events

Section 39: How not to sell

Lecture 292 Ways not to sell

Lecture 293 Don’t sell in ways you don’t like

Lecture 294 Don’t try too hard to sell

Lecture 295 Don’t leave your customers alone

Lecture 296 Don’t assume a customer won’t buy

Lecture 297 Don’t sell just based on price

Lecture 298 Don’t just talk sales

Section 40: Making relationships

Lecture 299 Try making relationships with as many customers as you can

Lecture 300 How to get the customer to want a relationship

Lecture 301 Get the customer to want to form a relationship with you

Lecture 302 What to give your customer for their relationship

Lecture 303 Demonstrate attractive traits

Lecture 304 Do things customers ask for

Lecture 305 Types of relationships

Lecture 306 Conversation builds relationships

Lecture 307 Inside threads of conversation

Lecture 308 Give great deals

Section 41: Trouble shooting

Lecture 309 Give money to unsatisfied customers

Lecture 310 Get a coworker to help the customer

Lecture 311 Ask the customer what they would like you to do

Lecture 312 Promise what you can deliver

Lecture 313 Fixing patterns that cause complaints

Lecture 314 General positivity lessens complaints

Lecture 315 Gauge the degree of the complaint

Lecture 316 Lead the customer in a positive way

Section 42: Repeat customers

Lecture 317 How to talk to repeat customers

Lecture 318 How to get repeat customers

Lecture 319 Improve the product

Lecture 320 Make it a goal to get repeat customers

Lecture 321 Staying in touch with repeat customers

Lecture 322 When customers return you’re doing something right

Lecture 323 Get to know your individual customer

Section 43: Selling to customers that already buy from you

Lecture 324 Try to improve the product the customer purchases

Lecture 325 What to talk about

Lecture 326 Continue the conversation

Lecture 327 Keep adding value to the relationship

Lecture 328 Have events

Lecture 329 Always have valid reasons for the customer to buy

Lecture 330 Keep trying to attract your customer

Lecture 331 Keep connected to your customers

Section 44: What makes customers interested

Lecture 332 What stage of interest are your customers at

Lecture 333 What if customers are not interested

Lecture 334 Things that customers are generally interested in

Lecture 335 Hit on what’s interesting to the customer

Lecture 336 How to find interest

Lecture 337 Emotional and rational interests

Lecture 338 Having common interests

Lecture 339 Customers only buy what they are interested in

Lecture 340 How people get customers interested

Lecture 341 Why people get interested in products

Section 45: Creating a market for your products

Lecture 342 Marketers create an interest in products

Lecture 343 People buy what’s marketed to them

Lecture 344 How people buy marketed products

Lecture 345 Marketers convince customers to pay more

Lecture 346 Markets cause trends to change

Lecture 347 Markets always have a difference of opinion

Section 46: Sales theory

Lecture 348 What is the purpose of the purchase

Lecture 349 Find what’s important to the customer

Lecture 350 Why people buy

Lecture 351 Who people buy from

Lecture 352 Persuasion or not persuasion

Lecture 353 Customers want value for themselves

Lecture 354 How customers listen to salespeople

Lecture 355 Buying and affording products

Lecture 356 The best order of a sales interaction

Lecture 357 Keeping up with the Joneses

Section 47: Motivating customers to action

Lecture 358 Giving a great deal

Lecture 359 Scarcity

Lecture 360 No risk offers

Lecture 361 Have the customer make a purchase they are happy about

Lecture 362 Positive shopping experience

Lecture 363 Value and price

Lecture 364 Customers are better off with the product

Lecture 365 Establish the customer wants the product

Lecture 366 When is the customer ready to buy

Lecture 367 Being available to buy from

Lecture 368 Let the customer choose to bring themselves to take action

Lecture 369 Show the customer why they need the product

Section 48: Reasoning with customers

Lecture 370 How reasoning works

Lecture 371 Beyond reasoning

Lecture 372 Emotions and reason count

Lecture 373 People have different reasons to buy

Lecture 374 Reasons for buying a new product

Lecture 375 Great way to sell

Lecture 376 Giving good reasons

Lecture 377 The customer sees this as a valid reason

Lecture 378 Find the reason that the customer needs your product

Lecture 379 How to find reasons for buying the product

Section 49: Agreements

Lecture 380 How to handle the customer being always right

Lecture 381 How to avoid disagreements

Lecture 382 Finding harmony with your customer

Lecture 383 Having an agreement

Lecture 384 Being generally agreeable

Lecture 385 Agreeing with the customer

Lecture 386 Disagreeing with the customer

Lecture 387 How to agree and disagree

Lecture 388 Communicating a disagreement

Lecture 389 Honesty in your opinion

Section 50: Getting customers to try your product

Lecture 390 Get your customers to try the product

Lecture 391 Establish a connection

Lecture 392 Get a great reputation

Lecture 393 Consultation with the customer

Lecture 394 Is high pressure sales any good

Lecture 395 Asking good questions

Lecture 396 Get the right customers to try your product

Lecture 397 Have an amazing product

Lecture 398 Demonstrate your product

Lecture 399 Show expertise

Section 51: Harmony with your customers

Lecture 400 Strive for a harmonious relationship

Lecture 401 How to create harmony

Lecture 402 More ways to create harmony

Lecture 403 Why harmony is recommended

Section 52: Impressing customers to buy

Lecture 404 Impressing customers

Lecture 405 How to impress customers

Lecture 406 People buy when they are impressed

Lecture 407 How companies impress their customers

Lecture 408 Representing the product realistically

Lecture 409 Impress your customers in multiple ways

Lecture 410 Honesty and professionalism

Lecture 411 Impressive products make immediate sales

Lecture 412 Demonstrate your products to impress your customers

Lecture 413 Salesperson traits that impress customers

Section 53: Establishing factors

Lecture 414 Establishing factors in selling

Lecture 415 How to establish factors in selling

Lecture 416 Establishing the truth that is already there

Lecture 417 Establish factors in a logical progression

Lecture 418 How to establish factors honestly

Lecture 419 Establish multiple factors that make sense

Lecture 420 Establishing truths rather than just talking about them

Lecture 421 Why establishing things helps the sale

Lecture 422 Establish what’s important to your customers

Lecture 423 Establishing values and ethics

Section 54: Finding the product right for your customer

Lecture 424 Find the right product

Lecture 425 How to find the right product for your customer

Lecture 426 Showing your products

Lecture 427 Find out what they think of the last product

Lecture 428 Find who is the customer

Lecture 429 Personality and customer choices

Lecture 430 Image and culture

Lecture 431 Ask easy questions that the customer can answer

Lecture 432 Having the right product

Lecture 433 Showing the right product

Section 55: Impressions

Lecture 434 Giving impressions

Lecture 435 Don’t go by first impressions

Lecture 436 What matters and impressions

Lecture 437 How to get beyond impressions

Lecture 438 What do customer impressions mean

Lecture 439 Going by impressions

Lecture 440 What impressions do customers look for

Lecture 441 The impression customer experience gives

Lecture 442 Give the impression of customer success

Lecture 443 What impresses your customer

Section 56: Niche businesses

Lecture 444 A niche store

Lecture 445 Image of the niche store

Lecture 446 Niche vs. general stores

Lecture 447 Expert in your niche

Lecture 448 Sell to niche clients

Lecture 449 Competition in niche stores

Lecture 450 Story telling in niche stores

Lecture 451 More value for niche product buyers

Lecture 452 The advantages of niche stores

Lecture 453 Niche stores do it better

Section 57: Giving value

Lecture 454 Giving value to a lot of people

Lecture 455 The customer getting value

Lecture 456 Selling value over price

Lecture 457 Value is different based on the customer

Lecture 458 People buy the greatest value

Lecture 459 Value and money

Lecture 460 What dictates value

Lecture 461 Demand and value

Lecture 462 Value and cost

Lecture 463 Luxury products are seen to have more value

Section 58: Selling higher end products

Lecture 464 Sell on value over price

Lecture 465 People want to own the best

Lecture 466 Show customers relevant higher quality products

Lecture 467 High end products make mainstream products look more affordable

Lecture 468 Show higher quality products first

Lecture 469 Satisfying customers with higher end products

Lecture 470 Higher end products show status

Lecture 471 High end customers are the biggest fans of your products

Lecture 472 Who buys higher end products

Lecture 473 How to sell higher end products

Section 59: Selling and great relationships

Lecture 474 Selling with great relationships creates a successful business

Lecture 475 Merging sales with relationships

Lecture 476 Relationships and future sales

Lecture 477 Relationships and salespeople

Lecture 478 Relationship selling

Lecture 479 Things that build relationships

Lecture 480 Who are you building relationships with

Lecture 481 Timing your connection

Lecture 482 Ideas and relationships

Lecture 483 Relationships create sales

Section 60: What customers love

Lecture 484 The perks of shopping

Lecture 485 Instincts of trading

Lecture 486 The shopping experience

Lecture 487 Things customers love

Lecture 488 Convenience

Lecture 489 Fulfilling their request

Lecture 490 Deals

Lecture 491 Tours

Lecture 492 Play music for your customers

Lecture 493 High quality merchandise

Section 61: What makes customers buy more

Lecture 494 The up sell

Lecture 495 Get people into your product

Lecture 496 Give incentives to buy more

Lecture 497 The positive experience

Lecture 498 Buying more from you

Lecture 499 Sales and coupons

Lecture 500 Get customers to bring customers

Lecture 501 Get customers in the mood to spend money

Lecture 502 Keeping up with the Joneses

Lecture 503 Customers need more than just 1 product

Section 62: How people sell their products

Lecture 504 Establish reputation

Lecture 505 Innovation and availability

Lecture 506 Communicate the necessity of your product

Lecture 507 Companies telling people their products are important

Lecture 508 A positive promise

Lecture 509 High quality luxury products

Lecture 510 Being present

Lecture 511 Beating the competition

Lecture 512 Creating new better products

Lecture 513 Word of mouth

Section 63: Feelings

Lecture 514 Customers must have good feelings about a product

Lecture 515 Have good feelings yourself

Lecture 516 How to create good feelings

Lecture 517 How to make customers feel good

Lecture 518 Do people buy good feelings

Lecture 519 Do people buy with emotion and reason

Lecture 520 People buy as long as it feels good

Lecture 521 Have the intent to make your customers feel good

Lecture 522 Do what makes you feel y

Lecture 523 Everything connects to customer feelings

Section 64: How customers make a buying decision

Lecture 524 Customers that are fans of the product

Lecture 525 If it’s important enough for your customer

Lecture 526 When they have extra money

Lecture 527 When other people have it

Lecture 528 When it’s underpriced

Lecture 529 Buying on impulse

Lecture 530 Scarce products

Lecture 531 Value of the product outweighs the money

Section 65: How to get customers into your products

Lecture 532 Demonstrate the product

Lecture 533 Market the product

Lecture 534 Public speaking about your product

Lecture 535 Being into the thing yourself

Lecture 536 What will customers get from buying your product

Lecture 537 Putting up video content about your product

Lecture 538 Get your customers to get their friends into your product

Lecture 539 Get customers to buy from you

Lecture 540 What to say to your customers to get them into your product

Lecture 541 Do more than just sell your product

Section 66: How to reach out to your customers

Lecture 542 Talk to them to get to know them better

Lecture 543 Complement them and make them laugh

Lecture 544 Get your customers talking

Lecture 545 Ask questions they know the answer to

Lecture 546 Connect with them on social media

Lecture 547 Give them free beverages

Lecture 548 Let them talk about what they love

Lecture 549 Get customers motivated to talk

Lecture 550 Find out what’s on their mind

Lecture 551 Reaching out on social media

Section 67: How to transition sales stages

Lecture 552 From conversation to consultation

Lecture 553 From consultation to sale

Lecture 554 Make logical transitions

Lecture 555 Customers sales preferences

Lecture 556 Changing sales stages

Lecture 557 Why change sales stages

Lecture 558 Transitional changes

Lecture 559 Changing conversational topics

Lecture 560 The customer’s requests

Lecture 561 Engaging in conversation

Section 68: Engaging customers in conversation

Lecture 562 Creating authentic connections

Lecture 563 Both people are enjoying the conversation

Lecture 564 Keeping the conversation going

Lecture 565 Connecting with a social conversation

Lecture 566 Business and social conversation

Lecture 567 Topics to talk about

Lecture 568 Relevant topics of conversation

Lecture 569 Relating in conversation

Lecture 570 Look for signs of interest

Lecture 571 What to talk about

Section 69: Values customers require

Lecture 572 What values are important to the customer

Lecture 573 Demonstrating values customers like

Lecture 574 How to demonstrate value

Lecture 575 When to demonstrate value

Lecture 576 Do customers want high value salespeople

Lecture 577 What do you need to do for your customers

Lecture 578 What customers need from salespeople

Lecture 579 No risk purchases

Lecture 580 Great deals

Lecture 581 The customer has to feel like buying

Section 70: Customer feelings

Lecture 582 Relevance of customer feelings

Lecture 583 Get the customer to feel like connecting with you

Lecture 584 How to appeal to customer feelings

Lecture 585 Customers must feel like you’re taking them seriously

Lecture 586 Customers must feel understood

Lecture 587 Give yourself great feelings

Lecture 588 How to view customer feelings

Lecture 589 More about understanding your customers

Lecture 590 Customers must feel like you have the best intentions

Lecture 591 Customers need to feel like their reasons for buying are legit

Section 71: Conclusion

Lecture 592 Conclusion

Sales people,Business people,Sales students,Business students,Anyone who has relationships with customers