Key Performance Indicators (Kpis) Explained

Essentials of Key Performance Indicators and How to Align Them To Your Strategy

What you'll learn
Differentiate Key Performance Indicators (KPIs) from other data points
Identify well-defined KPIs
Get familiar with the different types of indicators
Learn how to complete a value flow analysis / logic model
Select KPIs that are right for your strategy and business
Create a KPI tracker / scorecard
Requirements
1 hour free time and the willingness to learn about KPIs :)
Description
Join this course and master the basic concepts of key performance indicators!What you will learn:- what are key performance indicators / KPIs and why they are useful for every business- how to define good KPIs- how to select key metrics for your strategic goals- different types of indicators (e.g., leading / lagging, efficiency / effectiveness, input / process / output / outcome)- useful fields to document in a KPI repository, with Excel template includedBy the end of this course, you will get familiar with key terminologies related to KPIs and will be able to start defining key performance indicators for your team or company.This is a summary course based on the most important concepts. I have been working with Balanced Scorecards and KPIs for over 7 years, attended multiple training courses, and have helped over 85 companies in various industries with defining their KPIs and performance management processes. This course is covering the key points for you to get started. ––––Sign up to this course to get immediate, lifetime access to:· Course video lectures explaining key concepts· Downloadable Excel KPI Tracker / Scorecard Template· Course workbook with short exercises from video lectures & optional assignments· Quiz to check your knowledge and to make it more fun :)· Email support & course Q&A forum - an opportunity to link with fellow professionals· 30-day money-back guarantee––––About me, the instructor of this course:Hi, I am Katalin and I am the instructor in this course. I am an experienced strategy and performance management professional with 15+ years of private and public sector experience and a Balanced Scorecard-certified "KPI guru" (as they called me at my previous workplace). :) I love to pass my knowledge on to others as I believe that being able to use a Balanced Scorecard and KPIs are essential skills for anyone who wants to focus on data that matters most. Being able to identify key performance indicators is crucial in today's state of continuous data overload. Learn how to link strategy and goals to metrics and projects and start measuring today.So if you are in, sign up to the course, grab a coffee or lunch, and let’s get started!Best wishes,Katalin (Balanced Scorecard-certified performance manager & KPI coach, currently working as business process manager for a sustainable logistics company)

Overview

Section 1: Welcome

Lecture 1 Course introduction

Lecture 2 Welcome & navigating the course

Lecture 3 Course Workbook

Section 2: Definition & Benefits of KPIs

Lecture 4 What are Key Performance Indicators (KPIs)?

Lecture 5 Why all businesses need KPIs

Lecture 6 Well-defined Key Performance Indicators

Section 3: KPI Types

Lecture 7 Overview of different types & Leading and lagging indicators

Lecture 8 Effectiveness / efficiency, 'subjective' / objective indicators

Section 4: Selecting KPIs For Your Business Strategy

Lecture 9 Value Flow Analysis / logic model

Lecture 10 KPI selection & balancing

Section 5: Documenting and Tracking Your KPIs

Lecture 11 Documenting KPIs

Lecture 12 Fields to include in your KPI Scorecard / Tracker

Lecture 13 KPI Scorecard / Tracker template

Section 6: Course Quiz

Section 7: Congrats & Thank You

Lecture 14 Congratulations

Lecture 15 References, attributions

All managers, leaders, and business owners,Business professionals who want to track KPIs,Strategy and management consultants,Students of economics or business studies