Certified 8D Problem Solving Expert | 8D For All Industries

Become 8D Expert | Lead Cross-Industry 8D Investigations | Solve Recurring Problems with the Proven 8D Framework

What you'll learn

Lead end-to-end 8D investigations across industries using a structured, expert-level methodology to solve complex and recurring problems.

Apply advanced 8D tools like Fault Tree Analysis, 5 Whys, Fishbone Diagram, Scatter Plots, and FMEA to uncover and validate root causes.

Develop, test, and implement permanent corrective actions that eliminate systemic failures and prevent recurrence.

Document and institutionalize lessons learned using best-in-class 8D reports, stakeholder communication strategies, and continuous improvement practices.

Requirements

No prior 8D experience is required—this course will walk you through the complete methodology from scratch to expert level.

A basic understanding of workplace processes or cross-functional teamwork is helpful but not mandatory.

Learners should have a curiosity for problem-solving and a willingness to lead structured investigations in their organization.

No statistical software or special tools needed—you’ll learn using simple tools like Excel, downloadable templates, and optional AI prompts.

Description

CERTIFIED 8D PROBLEM SOLVING EXPERT Fix Complex Failures | Lead High-Stakes Investigations | Earn 6+ Pre-approved PDUs | PDCs | CPDs | CEUsSolving a problem is one thing. Preventing it from ever returning? That's Expert Work.Welcome to the Certified 8D Problem Solving Expert Course, the most advanced, globally accredited program for mastering the 8D methodology across any industry.This isn’t just a problem-solving framework. It’s a strategic system designed to eliminate recurring failures, drive lasting change, and protect your organization’s reputation, performance, and bottom line.Used by world-class organizations like Bosch, General Motors (GM), Lockheed Martin, Siemens, Schneider Electric, LG Electronics and others, the 8D methodology is the gold standard for investigating persistent problems—especially when the cause is unclear, the solution is complex, and the stakes are high.This course takes you beyond the basics. You’ll learn how to lead structured investigations, influence cross-functional teams, and design system-wide solutions—across manufacturing, services, supply chain, healthcare, IT, and more.Whether you’re solving a product failure, a service breakdown, or a quality crisis—this course prepares you to lead when everything is on the line.What Will You Achieve in the 8D Problem Solving Expert Course?Become a Certified 8D Problem Solving ExpertMaster the complete Eight Disciplines (8D) methodology with real-world depthLead structured, high-impact root cause investigations that drive enterprise-level improvementUse advanced tools like Fault Tree Analysis, 5 Whys, Fishbone, 5W2H, FMEA, Scatter Plots, among othersApply data-driven thinking and AI tools to accelerate insight and decision-makingBuild system-level solutions, validate them under pressure, and prevent problem recurrenceLearn from industry-neutral case studies—from air purifiers to electric bikes, from packaging failures to hospital data lossEarn 6+ pre-approved PDUs, CPDs, PDCs, and CEUs to boost your professional credentialsAccess over 6+ hours of immersive content, downloadable templates, quizzes, and real-world examplesWho Is This Course For?This course is built for professionals responsible for solving recurring, critical, and complex problems in any industry. Especially if you work in:Manufacturing, Engineering, or Quality AssuranceService Delivery, IT Operations, or Customer ExperienceHealthcare, Pharma, Aviation, Logistics, or AutomotiveProduct Development, Procurement, or Facility ManagementProject Management, Lean Six Sigma, or Process ExcellenceIf your role involves restoring control, eliminating failure, and leading structured improvement, this course is for you.This course is not for those looking for basic Six Sigma training or industry-specific certification—it is for professionals ready to lead problem-solving at scale.Why is this one of the top-rated courses in structured problem solving?Most courses teach 8D like a checklist. This course transforms it into a leadership tool.It’s not just about tools, it’s about execution under pressure, cross-functional dynamics, and building system-wide resilience.This course blends:Realistic examples from all industries and sectorsAI-enhanced analysis techniquesTools to verify causes, test fixes, and institutionalize learningYou won’t just learn problem solving. You’ll be ready to lead it.The Course Structure: The Course is divided in to 10 powerful sectionsSection 1: 8D Foundations and Strategic FitOrigins of 8D, when to use it, and how it compares to Six SigmaCause–Solution Matrix to choose the right methodThe iPhone 4 case study breakdown—how Apple solved a global PR crisis using 8D logicSection 2: D1 – Build a Cross-Functional TeamTeam structure, communication, engagement, and conflict resolutionSection 3: D2 – Define the Problem5W2H, Is/Is Not Tool, Problem Statement Crafting, and AI PromptingSection 4: D3 – Contain the DamageInterim containment design, risk limitation, monitoring, and traceabilitySection 5: D4 – Root Cause Discovery5 Whys, Brainstorming, Fishbone Diagrams, Fault Tree Analysis, and Scatter PlotsSection 6: D5 – Build Strong SolutionsBrainwriting, TRIZ, Risk Analysis with FMEA, and Permanent Corrective ActionSection 7: D6 – Validate and Implement SolutionsChange management, validation pilots, stakeholder alignment, and documentationSection 8: D7 – Prevent RecurrenceSOP updates, early warning triggers, system-wide process alignmentSection 9: D8 – Closure and CelebrationFinal report, institutional memory, and team recognitionSection 10: Challenges + Expert TipsHow to overcome resistance, drive adoption, and lead through ambiguityWhat You’ll Get:6+ hours of HD on-demand video lessons55+ downloadable tools, templates, and real-life examplesSection quizzes + 2 full-length practice testsLifetime access + official AIGPE certification upon completion6+ pre-approved PDUs | CPDs | PDCs | CEUs Why 8D Problem Solving Is a Must-Have Skill?Because your organization doesn’t just need fast solutions. It needs lasting ones.8D gives you the structure to:End blame games and get to truthSolve failures once—not repeatedlyLead with clarity when chaos strikesBuild trust with leadership, customers, and regulatorsReady to Solve Problems Like an Expert?The Certified 8D Problem Solving Expert Course gives you the leadership mindset, tools, and credibility to drive world-class problem solving—across functions, industries, and geographies.No more guessing. No more rework. Just confident, clear, and lasting solutions.Enroll now and start solving problems the way top organizations do—with discipline, speed, and results that stick.

Overview

Section 1: Introduction

Lecture 1 Apple's iPhone 4 Crisis: A True Story of Root Cause, Containment, and Comeback

Lecture 2 Course Introduction

Lecture 3 Download Center

Section 2: Introduction to 8D Problem Solving

Lecture 4 Section Introduction

Lecture 5 8D Problem Solving in the Big Picture

Lecture 6 History of 8D Problem Solving

Lecture 7 When and Why to Use 8D Problem Solving?

Lecture 8 The Difference Between 8D Problem Solving and Six Sigma

Lecture 9 Round Table Discussion - 8D Problem Solving in Healthcare

Lecture 10 8D Problem Solving: Video Quiz - Introduction to 8D Problem Solving

Lecture 11 Section Conclusion

Section 3: Discipline 1 (D1) – Establish the Team

Lecture 12 Section Introduction

Lecture 13 Building a Cross-Functional Team

Lecture 14 Team Dynamics and Communication

Lecture 15 Round Table Discussion - 8D Problem Solving in Consumer Electronics

Lecture 16 8D Problem Solving: Video Quiz - Discipline 1 (D1) – Establish the Team

Lecture 17 Section Conclusion

Section 4: Discipline 2 (D2) – Describe the Problem

Lecture 18 Section Introduction

Lecture 19 Introduction to D2 – Describe the Problem

Lecture 20 How to Use the 5W2H Method

Lecture 21 Using the Is / Is Not Tool

Lecture 22 How to Draft a Problem Statement That Works?

Lecture 23 Data Collection and Visualization

Lecture 24 What is a Pareto Chart?

Lecture 25 What is a Line Chart?

Lecture 26 Round Table Discussion - 8D Problem Solving in Logistics

Lecture 27 8D Problem Solving: Video Quiz - Discipline 2 (D2) – Describe the Problem

Lecture 28 Section Conclusion

Section 5: Discipline 3 (D3) – Develop Interim Containment Actions

Lecture 29 Section Introduction

Lecture 30 Containment Strategy and Risk Mitigation

Lecture 31 Executing and Monitoring Interim Fixes

Lecture 32 Round Table Discussion - 8D Problem Solving in Hospiality

Lecture 33 8D Problem Solving: Video Quiz - Discipline 3 – Develop Interim Containment

Lecture 34 Section Conclusion

Section 6: Discipline 4 (D4) – Determine Root Causes

Lecture 35 Section Introduction

Lecture 36 In-Depth Root Cause Analysis

Lecture 37 The Power of Asking “Why” Five Times

Lecture 38 Brainstorming for Root Cause Discovery

Lecture 39 Visualizing Root Causes with the Fishbone Diagram

Lecture 40 Introduction to Deeper Root Cause Tools

Lecture 41 Fault Tree Analysis: Breaking Down Complex Failures

Lecture 42 How to Create a Fault Tree Analysis (Step-by-Step Construction)

Lecture 43 Scatter Plots: Understanding the Tool

Lecture 44 Verifying Root Cause and Escape Point

Lecture 45 Round Table Discussion - 8D Problem Solving in Pharmaceutical

Lecture 46 8D Problem Solving: Video Quiz - Discipline 4 (D4) – Determine Root Causes

Lecture 47 Section Conclusion

Section 7: Discipline 5 (D5) – Develop Permanent Corrective Actions

Lecture 48 Section Introduction

Lecture 49 Solution Brainstorming and Selection

Lecture 50 Brainwriting – Quiet Power, Big Ideas

Lecture 51 TRIZ – Borrowing Genius from Other Industries

Lecture 52 Risk Analysis of Proposed Solutions

Lecture 53 Validation of Corrective Actions

Lecture 54 Round Table Discussion - 8D Problem Solving in Retail Banking

Lecture 55 8D Problem Solving: Video Quiz - Discipline 5 – Develop Permanent Corrective

Lecture 56 Section Conclusion

Section 8: Discipline 6 (D6) – Implement and Validate the Solution

Lecture 57 Section Introduction

Lecture 58 Implementation Planning and Change Management

Lecture 59 Execution and Monitoring of Implementation

Lecture 60 Round Table Discussion - 8D Problem Solving in Consumer Packaging

Lecture 61 8D Problem Solving: Video Quiz - Implement and Validate the Solution

Lecture 62 Section Conclusion

Section 9: Discipline 7 (D7) – Prevent Recurrence

Lecture 63 Section Introduction

Lecture 64 Institutionalizing the Fix

Lecture 65 Systemic Improvements and Alignment

Lecture 66 Round Table Discussion - 8D Problem Solving in Telecommunications

Lecture 67 8D Problem Solving: Video Quiz - Discipline 7 (D7) – Prevent Recurrence

Lecture 68 Section Conclusion

Section 10: Discipline 8 (D8) – Closure and Team Celebration

Lecture 69 Section Introduction

Lecture 70 8D Report and Documentation

Lecture 71 Recognizing the Team and Reflecting

Lecture 72 Round Table Discussion - 8D Problem Solving in Airline Operations

Lecture 73 8D Problem Solving: Video Quiz - Discipline 8 – Closure & Team Celebration

Lecture 74 Section Conclusion

Section 11: 8D Challenges and Expert Tips

Lecture 75 Section Introduction

Lecture 76 "Challenges in Implementing 8D Problem Solving Methodology "

Lecture 77 Expert Tips for Implementing 8D Problem Solving Methodology

Lecture 78 Round Table Discussion - 8D Problem Solving in Automotive

Lecture 79 8D Problem Solving: Video Quiz - 8D Challenges and Expert Tips

Lecture 80 Section Conclusion

Section 12: Conclusion

Lecture 81 Course Conclusion

Professionals responsible for solving recurring issues across manufacturing, services, healthcare, logistics, IT, or operations,Quality and process improvement professionals aiming to eliminate defects and reduce waste,Project managers, engineers, and team leads handling customer complaints or system failures,Lean Six Sigma practitioners seeking to expand their problem-solving toolkit with 8D expertise,Compliance, risk, and root cause analysts who need a structured method for investigations and reporting,Service operations, support, and delivery professionals facing workflow breakdowns or service disruptions