Comptia A+ Core 1 (220-1101)

Exam Preparatory course

What you'll learn

Identify types and characteristics of PC, laptop, and mobile device components, including CPUs, motherboards, memory, storage, displays, and batteries.

Install, configure, a nd troubleshoot PC and laptop components and peripherals, including internal and external hard drives, solid - state drives, optical drive

Understand and configure basic network protocols, including TCP/IP, DHCP, DNS, and Wi - Fi.

Install, configure, and troubleshoot wired and wireless networks, including switches, routers, access points, and firewalls.

Understand mobile device operating systems and be able to install, configure, and troubleshoot mobile devices

Use best practices to troubleshoot common hardware and software problems, including operating system issues, application errors, and hardware failures.

Understand virtualization and cloud computing concepts, including virtual machines, hypervisors, and cloud service models.

Understand security concepts, including physical security, data security, and access controls, and be able to implement basic security measures.

Understand and apply basic backup and recovery concepts, including data backups, system image backups, and disaster recovery.

Follow best practices for safety, professionalism, and communication, including customer service skills and effective documentation.

Requirements

There are no specific prerequisites for taking the CompTIA A+ 1101 certification exam. However, CompTIA recommends that candidates have at least 9 to 12 months of hands-on experience in the lab or field. This experience should include installing, configuring, and troubleshooting hardware, software, and network components.

Description

The CompTIA A+ 1101 certification exam is the first of two exams required to earn the CompTIA A+ certification. The A+ certification is a vendor-neutral certification that validates the knowledge and skills required to support basic IT infrastructure and end-user devices.The CompTIA A+ 1101 exam is designed to test the foundational knowledge and skills required to support basic IT infrastructure and end-user devices. It is a good starting point for anyone interested in pursuing a career in IT support, help desk support, or technical support.The CompTIA A+ 1101 certification exam covers a range of topics related to computer hardware, networking, mobile devices, troubleshooting, virtualization and cloud computing, and security. The course is designed to give candidates a comprehensive understanding of the skills and knowledge required to support basic IT infrastructure and end-user devices. Passing the CompTIA A+ 1101 exam demonstrates that a candidate has a solid understanding of these topics and is prepared to pursue a career in IT support, help desk support, or technical support.The CompTIA A+ 1101 certification exam is suitable for individuals who are interested in pursuing a career in IT support, help desk support, or technical support, as well as those who are interested in expanding their knowledge and skills in the field of IT. There are no formal prerequisites for taking the CompTIA A+ 1101 certification exam, having some basic experience in IT support and a foundational understanding of computer hardware and software concepts is recommended.

Overview

Section 1: Mobile Devices

Lecture 1 Overview

Lecture 2 Laptop Hardware and Components

Lecture 3 Mobile Device Ports and Accessories

Lecture 4 Mobile Device Displays

Lecture 5 Mobile Device Network Connections

Lecture 6 Mobile Device Application Support

Section 2: Networking

Lecture 7 Ports and Protocols

Lecture 8 Networking Hardware

Lecture 9 Wireless Protocols

Lecture 10 Networked Hosts and Services

Lecture 11 Domain Name System (DNS)

Lecture 12 Dynamic Host Configuration Protocol (DHCP)

Lecture 13 IP Address Format

Lecture 14 IP Address Configuration

Lecture 15 Internet Connection Types

Lecture 16 Network Types

Lecture 17 Network Tools

Section 3: Hardware

Lecture 18 Network Cables

Lecture 19 Peripheral and Video Cables

Lecture 20 Storage Device Cables

Lecture 21 Random-access Memory

Lecture 22 Storage Devices

Lecture 23 Motherboards

Lecture 24 BIOS and UEFI

Lecture 25 Processors

Lecture 26 Expansion Cards

Lecture 27 Power Supplies

Lecture 28 Printer Configuration

Lecture 29 Printers

Section 4: Virtualization and Cloud Computing

Lecture 30 Cloud Models and Services

Lecture 31 Virtualization

Section 5: Troubleshooting Hardware and Networking

Lecture 32 Troubleshooting Methodology

Lecture 33 Troubleshooting PC Components

Lecture 34 Troubleshooting Storage

Lecture 35 Troubleshooting Display Issues

Lecture 36 Troubleshooting Printers

Lecture 37 Troubleshooting Mobile Devices

Lecture 38 Troubleshooting Networks

Entry-level IT professionals: The A+ 1101 exam is a good starting point for individuals who are new to the IT industry and looking to establish a career in IT support. It provides a solid foundation of knowledge and skills required to support basic IT infrastructure and end-user devices.,IT support technicians: The A+ 1101 exam is also suitable for IT support technicians who are looking to advance their skills and knowledge in IT support. It covers a broad range of topics that are relevant to the day-to-day work of IT support professionals.,Help desk support specialists: The A+ 1101 exam is relevant to individuals who work in help desk support roles, where they are responsible for providing technical support to end-users. The exam covers troubleshooting techniques and best practices for customer service, which are critical skills for help desk support specialists.,PC and mobile device technicians: The A+ 1101 exam covers hardware and software concepts related to PC and mobile devices. It is relevant to individuals who work in roles that involve repairing and maintaining PCs and mobile devices.,IT enthusiasts: The A+ 1101 exam is also suitable for individuals who are interested in technology and want to develop a foundational understanding of IT support concepts. It is a good starting point for those who want to pursue a career in IT or are looking to expand their knowledge and skills in the field.