Creating Business Value

Helping Business Owners Make a REAL IMPACT By Creating Value For Customers and Employees

What you'll learn

Define of Success for You as a Business Owner and How Your Company Can Provide That

Clarify Customers’ Dreams Can You Fulfill

Determine How to Provide What Your Employees Want Most

Calculate How Fast Your Company Can Grow

Requirements

None

Description

You get what you value when you provide value to others. Business success comes from creating value for owners, customers, and employees. In this program, you'll identify exactly what each of these three groups values and how to increase that value.AT THE END OF THIS COURSE YOU’LL BE ABLE TO:Know exactly what your customers and employees value the mostPrioritize your opportunities by the value createdFocus your company on exactly what you want it to achieveWHAT YOU’LL LEARN:Your Definition of Success and How Your Company Can Provide ThatWhat are Your True Dreams?Your Aspirations and PurposeWhat Delights You?How Much Revenue Do You Want?What’s the Minimum Cash You Need from Your Company?How Fast Can Your Company Grow?What Can You Do to Increase Growth?About Your CustomersWhat Customers’ Dreams Can You Fulfill?What Are Your Customers' Delights and Pain Points?Customer Survey PlanningWhat Are Your Customers Realistically Willing to Pay?Infallible Pricing StrategyAbout your EmployeesHow to Provide What Your Employees Want MostWhat Increases Your Employees’ Satisfaction and EffectivenessHow to Use an Employee Survey to Boost EngagementEmployee Survey PlanningThis course guides you step by step to identify, measure, and increase the value to you, your customers, and your employees.Are you ready to make a real impact?

Overview

Section 1: Welcome!

Lecture 1 Welcome to the Course!

Section 2: The Three Groups and the Three D's

Lecture 2 How Do You Create Value?

Lecture 3 The Three D's Each Group Wants

Lecture 4 The Three D's Summary and Worksheet

Section 3: Creating Value for Owners

Lecture 5 What Are Your Dreams?

Lecture 6 Owner Aspirations and Purpose Worksheet

Lecture 7 What Delights You?

Lecture 8 Owner Delight Worksheets

Lecture 9 How Many Dollars Do You Want/Need?

Lecture 10 Minimum Distribution Calculator

Lecture 11 The Sustainable Growth Rate

Lecture 12 Sustainable Growth Rate Calculator

Section 4: Creating Value for Customers

Lecture 13 Customer Dreams

Lecture 14 What Dreams Do You Fulfill?

Lecture 15 Customer Delight

Lecture 16 Customer Survey Planning Worksheet

Lecture 17 What Are Your Customers Willing to Pay?

Lecture 18 Pricing Strategy Workbook

Section 5: Creating Value for Employees

Lecture 19 Employee Dreams

Lecture 20 Employee Dreams Worksheet

Lecture 21 Employee Delight

Lecture 22 Employee Delight Worksheet

Lecture 23 Employee Dollars

Lecture 24 Employee Dollars - Benchmarking

Lecture 25 Total Compensation Worksheet Template

Lecture 26 Employee Survey

Lecture 27 Employee Survey Planning Worksheet

Section 6: Creating Value

Lecture 28 Identify the Top Priorities

Lecture 29 Start-Stop-Continue Worksheet

Lecture 30 Create a Task List for the Top Three Projects

Lecture 31 Project and Task Worksheets

Lecture 32 Optional: Prioritization Pack

Lecture 33 Key Performance Indicators (KPI) Dashboard

Section 7: Congrats!

Lecture 34 Bonus Lecture

Small business owners