Empathy And Emotional Intelligence For Project Managers

Developing, enhancing the demonstration of empathy as well as emotional intelligence in the project management process

What you'll learn

Understand the Role of Project Managers

Understand Empathy

Objectives of Project Management function

Understand Emotional Intelligence

Role and Importance of Project Managers in the Organisation

Functions Associated With Projects

Project Manager Competencies

Project stakeholders

Emotional Quotients

Requirements

Interest in Project Management

Project Team Member

Seeking Understanding of the role of Project Managers

Sekking to understand Project Stakeholders

Description

Empathy and Emotional Intelligence for Project ManagersIn today's complex project environments, technical expertise alone is not enough to ensure success. Project managers are increasingly required to navigate diverse teams, manage stakeholder expectations, and lead projects to successful completion while fostering a positive work environment. The key to achieving these objectives lies in mastering empathy and emotional intelligence (EI).Our course, "Empathy and Emotional Intelligence for Project Managers," is designed to equip you with the essential skills to enhance your leadership effectiveness and project outcomes. This course will provide you with a deeper understanding of how empathy and emotional intelligence play a critical role in building strong relationships, resolving conflicts, and motivating your team. We explore the core concepts of emotional intelligence, including self-awareness, self-regulation, motivation, empathy, and social skills. We examine practical situations and learn how to apply these concepts to real-world project management scenarios, enabling you to better understand the emotions and perspectives of your team members and stakeholders.The course offers practical exercises and tools to help you develop and strengthen your empathy and emotional intelligence. We discuss and encourage self-assessment through Emotional Quotient (EQ), and reflective practices that will challenge you to grow as a leader. By the end of the course, you will have the skills to create a more cohesive and motivated project team, leading to improved project performance and stakeholder satisfaction.Whether you are an experienced project manager or new to the role, this course will provide you with valuable insights and techniques to enhance your leadership capabilities. The areas we cover in this course include: Project Manager - Roles and ResponsibilitiesFunctions Associated with ProjectsThe Project ManagerThe PMI TriangleProject Manager CompetenciesProject StakeholdersProject Management TeamOrganisational StructuresEmpathyOvercoming Barriers to EmpathyDeveloping Empathy and Practice ExercisesEmotional IntelligenceEmotional Quotient and lots more. Enrol today to unlock the power of Empathy and Emotional intelligence within your organisation and especially to enhance your Project Management performance.Please, feel free to reach out to us if you have any queries or just to connect. Best regards, Oluseye and Baba

Overview

Section 1: Course Introduction

Lecture 1 Course Introduction - Empathy and Emotional Intelligence for Project Managers

Section 2: Module 1: Project Roles and Responsibilities (The Project Manager)

Lecture 2 Introduction

Lecture 3 Preamble

Lecture 4 Functions Associated with Projects

Lecture 5 The Project Manager - Roles and Competencies

Section 3: Module 2: Project Stakeholders

Lecture 6 Lesson 4 - Introduction to Project Stakeholders

Lecture 7 The Project Management Team

Lecture 8 The Customer

Lecture 9 The Project Sponsor

Lecture 10 Functional Management

Lecture 11 The Project Management Office (PMO)

Lecture 12 Organisational Structure

Section 4: Module 3: Empathy and Emotional Intelligence for PMs

Lecture 13 Why Project managers need empathy to manage stakeholders & complexities

Section 5: Module 4: Empathy

Lecture 14 Empathy - Overview

Lecture 15 Overcoming Barriers to Empathy

Lecture 16 Developing Empathy and Practice Exercises

Section 6: Module 5: Emotional Intelligence

Lecture 17 Emotional Intelligence - Why?

Lecture 18 Emotional intelligence

Lecture 19 The Theory (Elements) of Emotional Intelligence

Lecture 20 Self Awareness

Lecture 21 Self Management & Regulating Emotion

Lecture 22 Self Motivation

Lecture 23 Social Skills

Lecture 24 Emotional Intelligence and Emotional Quotient

Lecture 25 Assessing Emotional Quotient (EQ)

Lecture 26 EQ Self-Assessment Activity

Decision Makers,Project Team Members,Project Managers,Aspiring Project Managers,Heads of Department,Process Owners,Department Teams,C-Suite,Managers,Aspiring Managers