Management Skills Masterclass - Management & Leadership

Management Skills | Leadership | Administration | Team Management | Communication Skill for Managers | Manager Training

What you'll learn

Gain Proficiency In Essential Management Frameworks For Strategic Decision-Making And Effective Task Prioritization.

Understand The Historical Evolution Of Management And Define The Role Of A Modern Manager In Various Contexts.

Develop Advanced Communication Skills For Clear, Impactful Messaging And Robust Team Engagement.

Learn To Distinguish And Integrate The Principles Of Leadership And Management For Holistic Team Development.

Acquire Skills To Form, Motivate, And Lead High-Performing Teams Through Effective Motivational Theories.

Master The Art And Science Of Delegation Using Smart Criteria To Enhance Team Efficiency And Productivity.

Develop Conflict Resolution Skills Using The Thomas-Kilmann Instrument For Maintaining Team Harmony.

Apply Lean Management Principles For Operational Efficiency, Drawing Insights From Real-World Case Studies.

Navigate Human Resources Management From A Managerial Perspective, Focusing On Recruitment, Onboarding, And Talent Development.

Embrace And Apply Ethical Management Practices And Understand The Importance Of Corporate Social Responsibility.

Lead With Confidence In A Digital Era, Adapting To Technological Changes And Fostering A Culture Of Innovation.

Cultivate A Global Mindset For Effective Cross-Cultural Management, Enhancing Communication And Team Dynamics.

Requirements

Open Mindset: Come eager to learn; no prior management experience required, making it ideal for aspiring managers.

Interest in Leadership Development: A keen interest in developing your leadership and management skills will maximize the benefits of this course.

Description

Unlock the secrets to becoming a transformational leader with our "Management Masterclass: Comprehensive Guide to Effective Leadership & Management." This course is meticulously crafted to help you climb the ladder of management success, fine-tune your leadership skills, and position yourself as an indispensable asset in any organization.Whether you're a budding manager or an experienced leader looking to sharpen your skills, this masterclass is your golden ticket. With our expertly curated content, you will embark on a journey through the multifaceted world of management, exploring advanced strategies and practical tools that promise real-world applications.Course Highlights:Management Frameworks: Kickstart your journey with our first module, where you'll delve into powerful frameworks like the Eisenhower Box for impeccable task prioritization, the Balanced Scorecard for aligning strategy with performance, OKRs for goal-setting precision, and PDCA for continuous improvement. Implement these tools through hands-on assignments, translating theory into immediate action.Understanding Management: Navigate the evolution of management and crystalize the role of the modern manager. With a deep dive into a transition case study, you'll gain insights into the shift from traditional to contemporary management practices.Effective Communication Strategies: Communication is the cornerstone of management. Master the art of crafting clear, concise, impactful messages, choose the right channels, and practice active listening. Our assignments will challenge you to devise a communication strategy that resonates in any scenario.Leadership vs. Management: Learn the nuances between leadership and management and the potent combination they can form. Through self-assessment, identify your unique style and leverage it to become a force of inspiration and direction.Motivating, Leading, and Forming Teams: Unpack motivation theories and their application in building high-performing teams. Navigate through team formation stages and cement your learning by creating a team charter that exemplifies robust leadership.Delegation Mastery: Master the art and science of delegation, avoiding common pitfalls and utilizing tools for success. Apply the SMART criteria to ensure your delegation is Specific, Measurable, Achievable, Relevant, and Time-bound.Conflict Resolution: Equip yourself with conflict resolution skills using the Thomas-Kilmann Instrument. Develop the art of mediation and facilitation to maintain harmony within your teams.Lean Management Principles & Implementation: Embrace the principles of Lean Management with practical tools like Value Stream Mapping, 5S, and Kaizen. Learn from Toyota's legacy and propose improvements that will streamline processes and enhance efficiency.Human Resources Management: View HR through the lens of a manager. Collaborate on recruitment, master onboarding and performance management, and plan for talent development and retention. Explore managerial HR best practices through a compelling case study.Ethical Management & CSR: Navigate ethical dilemmas and understand the role of CSR in today's business world. Draw inspiration from Patagonia's ethical approach and reflect on how to integrate these values into your practice.Digital Transformation & Management: Lead with confidence in a digital-first landscape. Learn from GE's digital transformation and keep your skills sharp on the cutting edge of innovation.Crisis Management: Preemptively identify and defuse potential crises, drawing lessons from case studies like the United Airlines PR challenge.Cross-Cultural Management: Develop a global-local mindset to lead with cultural intelligence. Reflect on cross-cultural management scenarios, enhancing your adaptability and inclusiveness.Future of Management: Stay ahead by probing into tomorrow's management trends, preparing yourself to adapt and thrive in an ever-changing business environment.Course Features & Key Takeaways:Engaging Video Lectures: High-quality, engaging video content ensures you are not just learning but enjoying the journey of education.Peer Interaction: Discuss, debate, and grow with peer interactions in our vibrant forums, enhancing your learning experience.Resource Library: An extensive library of downloadable resources complements your learning, allowing you to revisit concepts anytime.Hands-on Learning: Practical assignments and quizzes provide a comprehensive understanding, embedding the knowledge deeper through application.Lifetime Access & Updates: Enjoy the freedom to learn at your pace with lifetime access to the course material and stay updated with future enhancements.Credible Certification: Upon completion, earn a certificate that adds weight to your professional profile and is recognized by industry leaders.Join the ranks of successful managers and leaders who have transformed their careers with our Management Masterclass. Enroll now and equip yourself with a toolkit designed for success in any managerial role you aspire to conquer!Thank You,Salil DhawanConcepts Covered: Management, Leadership, Effective Communication, Management Skills, Leadership Skills, Team Building, Delegation, Conflict Resolution, Lean Management, Human Resources Management, Ethical Management, Corporate Social Responsibility, Digital Transformation, Crisis Management, Cross-Cultural Management, Management Trends.

Overview

Section 1: Management Frameworks: Tools to Kickstart Your Management Journey

Lecture 1 Eisenhower Box: Mastering Task Prioritization

Lecture 2 Balanced Scorecard: Synchronizing Performance with Strategy

Lecture 3 Balanced Scorecard: Steps to Implement a Balanced Scorecard

Lecture 4 OKRs - Objectives and Key Results - Goal Setting and Achievement

Lecture 5 PDCA Cycle, Deming Wheel, Shewhart Cycle - Continuous Iterative Improvement

Lecture 6 Sample Assignment Answer - Using the PDCA Framework to Improve Customer Support

Section 2: Introduction to Management, Management Styles, Responsibilities of Mangers

Lecture 7 The Evolutionary Journey of Management - 1800s to Present

Lecture 8 The Roles and Responsibilities of a Modern Manager - Comprehensive List

Lecture 9 Styles of Management - Autocratic, Democratic, Transformational, Transactional

Lecture 10 Management Styles Based on Unique Scenarios with Examples - Quick Quiz

Section 3: Communication Skill for Managers / Effective Communication for Managers

Lecture 11 Pillars of Effective Communication for Managers

Lecture 12 The Art of Listening - Active vs. Passive Listening, Benefits, Pros and Cons

Lecture 13 How to Craft Messages: Clarity, Brevity, & Impact. Crafting Messages as Manager

Lecture 14 Channels of Communication: When & How to Use Them - Email, Meetings, Chat, etc.

Lecture 15 Feedback Mechanisms: Constructive Criticism and Receptiveness

Lecture 16 Non-Verbal Communication – Speaking Without Words, Gestures, Eye Contact

Lecture 17 Power of Storytelling as a Manager, Weaving Narratives that Inspire

Lecture 18 Handling Difficult Conversations with the Team – Navigating the Storm with Grace

Lecture 19 Communication During Crisis – Crisis Communication with Clarity & Confidence

Lecture 20 The RACE Model of Crisis Communication - Navigating Crisis Communication

Lecture 21 Cultural and Generational Communication Differences, Communicating through Gap

Lecture 22 Building Trust Through Communication – Foundations of Genuine Relationships

Section 4: Communication Frameworks and Communication Models for Managers

Lecture 23 The OARS Model - Mastering Active Listening for Deeper Engagement

Lecture 24 SBI Feedback Model - Constructive Conversations That Foster Growth

Lecture 25 The Pyramid Principle - Structured Thinking for Clear Communication

Lecture 26 The Johari Window - Self-awareness & Interpersonal Relationships

Section 5: Motivating, Leading, and Forming Teams for Managers. Team Dynamics, Team Charter

Lecture 27 Key Motivation Theories in Management - How to Apply Motivational Theories

Lecture 28 Team Dynamics: Crafting Cohesive and High-Performing Units

Lecture 29 Creating a Team Charter: Blueprint for Team Success

Lecture 30 Team Charter Example: Mobile App Development

Lecture 31 Assignment - Create your Team Charter

Section 6: Delegation Skill Mastery for Managers and Management

Lecture 32 The Delegation Blueprint: Elevating Team Potential

Lecture 33 Anticipating and Avoiding Delegation Mistakes - Common Delegation Pitfalls

Lecture 34 The Delegation Toolkit: Technologies and Techniques

Section 7: Lean Management Principles, Lean Principles - Kaizen, Kanban, VSM, Gemba

Lecture 35 Lean Management Principles - Embracing Lean Management

Lecture 36 Value Stream Mapping (VSM): Visualizing Flow and Waste

Lecture 37 Lean Management Principle - Kaizen - Embracing Continuous Improvement

Lecture 38 Kaizen - Structured Approach to Continuous Improvement with Example

Lecture 39 Kanban: Visualizing and Managing Work. Introduction to Kanban

Lecture 40 Kanban: Example of Kanban in Action: A Marketing Campaign

Lecture 41 Gemba Walks: Lean Management Tool: Direct Observation for Improvement

Lecture 42 Case Study: Toyota's Lean Legacy - Lean Manufacturing and Lean Principles

Lecture 43 Assignment: Propose a Lean Improvement for an Existing Process

Section 8: Human Resources (HR) Management from a Manager's Perspective

Lecture 44 The Recruitment Process - Managers Collaborating with Human Resources (HR)

Lecture 45 Recruitment Process - Onboarding / Orientation - Ensuring Successful Integration

Lecture 46 Performance Management: Appraisals, Feedback, Reviews, and Growth

Lecture 47 Talent Development: Training and Succession Planning

Lecture 48 Retention Strategies: Recognizing and Addressing Team Needs

Lecture 49 Case Study: Managerial Best Practices in HR at a Leading Firm

Section 9: Conflict Resolution for Managers, Conflict Management, Mitigation, Mediation

Lecture 50 Conflict Resolution: Identifying Conflict Roots / Root Cause

Lecture 51 The Thomas-Kilmann Instrument: A Framework for Conflict Resolution / Management

Lecture 52 Conflict Management Techniques for Harmonious Resolution

Lecture 53 Conflict Resolution - Mastery in Mediation and Facilitation

Section 10: Crisis Management for Managers - Understanding and Managing Crisis

Lecture 54 Crisis Management - Detecting and Defusing Crises

Lecture 55 Tools and Strategies for Crisis Management, Resolution & Mitigation

Lecture 56 Crisis Management Case Study - United Airline's Public Relations (PR) Paradox

Section 11: Master Meetings for Managers - Effective Meeting Management

Lecture 57 Meetings - Their Purpose and Varieties

Lecture 58 Pre Meeting - Meeting Planning - Planning Effective Meetings

Lecture 59 The Role of the Meeting Facilitator - Facilitators Toolkit for Managers

Lecture 60 Post Meeting - Follow-Up and Accountability

Section 12: Cross-Cultural Management

Lecture 61 Deciphering Cultural Dimensions

Lecture 62 Leading with a Global-Local "GloCal" Mindset

Lecture 63 Assignment - Reflect on a Cross-cultural Conundrum

Aspiring Managers: Individuals looking to break into a management role and seeking foundational skills to kick-start their leadership journey.,Current Managers: Seasoned managers aiming to refresh and expand their management techniques and stay abreast of the latest industry practices.,Team Leaders: Those leading small teams who want to develop stronger leadership skills and learn how to motivate and manage their team members more effectively.,Entrepreneurs: Business owners who need to wear multiple hats and want to learn how to manage their teams, projects, and resources more efficiently.,Career Changers: Professionals transitioning to managerial roles from different backgrounds and seeking a comprehensive guide to management principles.,Students of Management: University students or lifelong learners wishing to supplement their studies with practical, real-world management skills.,HR Professionals: Human resources personnel looking to understand the managerial perspective and enhance their strategic HR management capabilities.