Mastering Exchange Online Troubleshooting

Solve Critical Issues in Mail Flow, Compliance, Security, and More

What you'll learn

Troubleshoot Mail Flow: Learn to identify and address issues related to Non-Delivery Reports (NDRs), ensuring seamless mail flow in your organization

Troubleshoot Spam Filtering: Understand how to implement and configure robust spam filtering policies for enhanced security

Troubleshoot Messaging Compliance: Gain mastery over the eDiscovery feature in Exchange Online to ensure email data compliance.

Troubleshoot Messaging Security: Acquire the skills to protect sensitive organizational data through encryption with RMS and information protection strategies.

Troubleshoot Authentication: Learn to monitor and inspect HTTP and HTTPS traffic to troubleshoot authentication issues for various applications

Requirements

Basic understanding of Microsoft 365 Services

Familiarity with Microsoft Exchange Online and its basic functionality.

General knowledge of networking principles and email protocols

Description

Are you an IT professional tasked with managing Microsoft Exchange Online within your organization? Or perhaps you're an administrator seeking to upgrade your skills in troubleshooting? Then our course, "Mastering Exchange Online Troubleshooting: A Comprehensive Guide," is designed for you. Aimed to transform you into an Exchange Online troubleshooting expert, this hands-on, in-depth course dives deep into the most critical areas you'll need to understand.In the ever-evolving landscape of cloud-based services, being proficient in troubleshooting is not just a skill, but a necessity. This course starts with mail flow issues, teaching you how to diagnose and resolve problems that can hinder email deliverability, such as Non-Delivery Reports (NDRs). From there, we move onto the ever-important aspect of spam filtering, helping you set up and manage powerful policies that keep unwelcome emails at bay.Compliance is often overlooked but is critical in any business environment. Our module on messaging compliance will guide you through using the eDiscovery feature, a must-know for ensuring your email data complies with legal standards. Security has never been more important, and our dedicated section on messaging security will make you adept at using features like RMS encryption and information protection to safeguard your organization's sensitive data.Connectivity issues can be frustrating. Our troubleshooting techniques will help you quickly diagnose and resolve problems between Outlook and Exchange Online. Finally, understand the intricacies of authentication, learning how to monitor HTTP and HTTPS traffic, an invaluable skill set for multiple applications.Sign up today to be empowered with the knowledge and skills to tackle any Exchange Online troubleshooting issue with confidence.

Overview

Section 1: Introduction

Lecture 1 Introduction to the course Troubleshoot Microsoft Exchange Online

Section 2: Module 1 Troubleshoot mail flow

Lecture 2 Troubleshoot mail flow NDR

Lecture 3 Troubleshoot mail flow trace

Lecture 4 Troubleshoot mail flow transport rules

Lecture 5 Troubleshoot mail flow dns

Lecture 6 Troubleshoot mail flow smtp issues

Lecture 7 Troubleshoot mail flow LAB presentation

Lecture 8 Lab mail flow

Section 3: Module 2 Troubleshoot spam filtering

Lecture 9 Troubleshoot security inox rules, safe attachment, eop, policies, defender

Lecture 10 Troubleshoot antispam LAB presentation

Lecture 11 LAB Spam Filtering

Section 4: Module 3 Troubleshooting compliance

Lecture 12 Ttroubleshooting compliance

Lecture 13 Troubleshooting compliance lab presentation

Lecture 14 LAB Troubleshoot message compliance

Section 5: Module 4 Troubleshooting security

Lecture 15 Troubleshooting security

Lecture 16 Troubleshooting security lab presentation

Lecture 17 LAB Troubleshoot Security with labels

Section 6: Module 5 troubleshooting authentification and connections

Lecture 18 Troubleshooting authentification

Lecture 19 LAB Troubleshooting authentication

Microsoft 365 Administrators,Exchange admins,Technical Support Teams,Career Changers