Online Safety: Cybersecurity, Health & Scam Prevention

Basic Online Safety guide to cyber hygiene, GP services, prescriptions, online banking, budgeting and benefits

What you'll learn

Secure devices and accounts using strong passwords, 2FA and lock screens; apply safe practices on shared devices.

Identify and respond to online scams (phishing, smishing, social engineering); report incidents and recover safely.

Protect personal data by backing up correctly, securely wiping devices, and managing social media privacy settings.

Browse safely and efficiently by recognising trustworthy sites, handling cookies/permissions, and navigating pages confidently.

Register for GP online services, book appointments, and order repeat prescriptions through NHS/GP portals.

Access and review your online health records; find reliable health information and locate nearby health services.

Set up and use online/mobile banking to make payments and transfers securely while avoiding banking fraud.

Create a simple budget, choose suitable bank accounts, seek money guidance, and apply for/manage Universal Credit.

Requirements

No special requirements needed

Description

Online Safety: Cybersecurity, Health & Scam Prevention is your practical, beginner-friendly roadmap to living, working, and banking online with confidence. The risks are real: in 2024, people reported $12.5B in consumer fraud losses (up 25% year-over-year), with text-message scams alone costing $470M. The FBI logged 859,532 internet-crime complaints and $16.6B in reported losses, while the human element—phishing, social engineering, missteps—was present in ~68% of breaches. Global damage from cybercrime is projected to reach $10.5T annually by 2025.This course turns those headlines into action. You’ll start by locking down devices and accounts with strong passwords and passphrases, two-factor authentication (2FA), screen locks, updates, and safe use of shared devices. We demystify phishing, smishing, and social engineering so you can practice real-world scam prevention—spotting red flags, responding decisively, and reporting incidents. You’ll master safer browsing habits—recognising trustworthy sites, handling cookie and permission prompts—and you’ll take control of data privacy on social platforms. Finally, you’ll build reliable backups and learn secure wipe techniques to prevent data loss or unauthorised access.Next, manage your health online—confidently and securely. Using universal, vendor-neutral steps, you’ll register for patient/clinic portals, book appointments, request prescription refills, and access online health records. You’ll learn how to evaluate health information sources and find nearby services, all while protecting personal data. Every workflow is broken into clear actions with checklists and quick wins so you can complete essential tasks independently.Then you’ll level up your money skills. Set up online banking and mobile banking safely, make payments and transfers, and reduce exposure to banking fraud using verification habits that actually work. We simplify bank accounts, help you create a workable budget, and point you to trusted money-guidance resources. If you’re applying for government benefits online, you’ll learn how to prepare documents, submit applications, track status, and keep sensitive information secure from end to end.By the end, you will be able to:— Implement everyday Online Safety and cybersecurity habits with 2FA, updates, and safe device sharing.— Identify and handle online scams (phishing, smishing, social engineering) and recover safely.— Protect personal data with backups, secure erase, and smarter privacy settings.— Navigate the web confidently—trust signals, permissions, and friction-free safe browsing.— Use health portals for bookings, refills, records access, and credible health information checks.— Use online/mobile banking, make secure payments, and apply budgeting skills to daily life.— Complete benefits applications securely on government/agency portals.If you’re a digital beginner, parent/career, student, jobseeker, care/support worker, ESOL learner, or sole trader, this hands-on program gives you the essential Online Safety, scam prevention, health portal, and online banking skills to thrive. No jargon. No fluff. Just clear steps, bite-size lessons, downloadable checklists—and results you can use immediately.

Overview

Section 1: Online Security

Lecture 1 Basics of Online Safety

Lecture 2 Searching Safety

Lecture 3 Online Behaviours

Lecture 4 Meeting Online Friends

Lecture 5 Dealing with Online Scams

Lecture 6 Keeping Devices Safe

Lecture 7 Locking Your Phone

Lecture 8 Backing Up Information

Lecture 9 Deleting Everything from A Device

Lecture 10 Using A Shared Device

Lecture 11 Your Social Media Information

Section 2: Online Health Management

Lecture 12 Booking A GP Appointment

Lecture 13 Ordering A Repeat Prescription

Lecture 14 Your Online Health Records

Lecture 15 Healthy Living Advice Outline

Section 3: Online Money Management

Lecture 16 Basics of Online Banking

Lecture 17 Registering for Online Banking

Lecture 18 Introduction to Mobile Banking

Lecture 19 Introduction to Making a Budget

Lecture 20 Introduction to Bank Accounts

Lecture 21 Help Managing Your Money

Lecture 22 Financial Benefits when Working

Section 4: Preparing to Claim Universal Credit

Lecture 23 Preparing to Claim Universal Credit

Lecture 24 Universal Credit Helpline

Lecture 25 Submit Claim

Lecture 26 Stick to The Plan

Lecture 27 Managing Your Payments

Lecture 28 The Children Society

Lecture 29 Sanctions

Lecture 30 Keep In Touch

Lecture 31 Help with Your Finances

Lecture 32 Universal Credit Earnings Taper

Lecture 33 Working Part Time

Digital beginners needing everyday online safety.,Parents/carers improving family device and social media safety.,Older adults using NHS/GP services online.,Jobseekers managing Universal Credit and budgeting safely.,ESOL learners needing clear UK examples.,Care/support workers assisting clients online.,Students and early-career pros seeking safer browsing/privacy.,Sole traders needing basic cybersecurity and fraud awareness.